
- Category rank
- #14 in Surveys and Reviews
- Listing audit
- 66/100
Klick-Zen Action Buttons is a Zendesk Marketplace app by Acenerate. With a rating of 5.0★ from 3 reviews, it currently ranks #14 in the Surveys and Reviews category.
Klick-Zen Action Buttons is the #14 ranked Surveys and Reviews app on Zendesk, with a 5.0 average rating from 3 reviews, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Klick-Zen Action Buttons ranks #14 of 129 in Surveys and Reviews on Zendesk. It holds a 5.0★ average from 3 reviews on Zendesk.
Pros
- No standout positives in the measured data.
Cons
- −Only 3 reviews — the average can still move with a few new ratings
About Klick-Zen Action Buttons
How Klick-Zen Action Buttons works
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Your customers already opened the email. Let them finish there.
Every Zendesk email asks the customer for something: confirm the fix, rate the help, pick an option, approve a request. Today that means the customer typing a reply, logging in to find the ticket, or doing nothing. Usually, they do nothing.
Klick-Zen puts the answer right in the email. One click and the ticket updates itself: status, tags, comments, custom fields. Your existing triggers can take over from there if you choose. No login, no portal, no agent touch.
One click, dozens of workflows
Close tickets on confirmation, not silence. "Yes, it's resolved" solves the ticket; "I still need help" sends it straight back to the agent.
CSAT where one click is the whole survey. "Great", "Okay", or "Not good", right in the email. A bad rating can reopen and escalate instantly.
Let customers route their own tickets. "Billing", "Technical issue", or "Order status" lands it with the right team.
Internal approvals from the inbox. Your managers click "Approve" or "Deny", with no agent seat and no login.
A clean "Talk to a human" button, including on AI agent email replies.
Plus appointment confirmations, refund-or-replace choices, email verification, renewals, IT requests, and Help Center buttons.
Keep your triggers. Add a better input.


