Klick-Zen Action Buttons is the #15 ranked surveys and reviews app on Zendesk, with a 5.0 average rating from 2 reviews, priced multiple plans available, as of Sep 11, 2026.
Klick-Zen Action Buttons is a Zendesk Marketplace app by Acenerate. With a rating of 5.0★ from 2 reviews, it currently ranks #15 in the Surveys and Reviews category.
AppRanks data: Klick-Zen Action Buttons ranks #15 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Klick-Zen Action Buttons is a category-leading Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Acenerate — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing (Multiple plans available) — evaluation requires committing payment details
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About Klick-Zen Action Buttons
How Klick-Zen Action Buttons works
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Let customers resolve tickets with one click - right from their inbox
Klick-Zen adds actionable buttons to your automated Zendesk ticket emails, agent replies, and Help Center. When a customer clicks, their ticket updates instantly - status changed, tag added, comment inserted, field updated - no login, no reply email, no friction.
What teams use Klick-Zen for
Close resolved tickets automatically - "Issue resolved" closes the ticket; "Still need help" keeps it open and routes it back to an agent. Fewer reopened tickets, cleaner queues.
One-click CSAT and feedback - capture satisfaction the moment a ticket resolves, with response rates far above traditional survey links.
Route tickets by customer choice - buttons add tags or update fields that fire your existing Zendesk triggers, sending tickets to the right team without agent touches.
Confirm, approve, or escalate without a login - customers act on tickets directly from email. No Help Center account required.
Cut "just checking in" back-and-forth - replace multi-email exchanges with a single click.
Up and running in minutes
Create a button: give it a title, style it, assign one or more ticket actions.
Paste the HTML snippet into a trigger email template or macro - or insert buttons into individual replies with the Klick-Zen toolbar in the ticket editor.
Customer clicks; the ticket updates instantly and any downstream Zendesk triggers fire.
No coding. No webhooks to build. No hosting required - Klick-Zen hosts the button images and a customizable landing page for you.
Actions a button can perform
Change ticket status (including solve/close)
Add tags
Insert a public or private comment
Update custom ticket fields
Change priority, type, or assignee
Track when a customer visits a recommended web page
Stack multiple actions on one button, or add multiple buttons to one email to offer choices. Every update can trigger your existing Zendesk automations - the combinations are endless.
Match your brand
Control colors, fonts, and borders. Brand the hosted landing page with your logo and colors, or redirect to your own page. Serve everything from your own custom subdomain for a seamless customer experience.
Works in Help Center and everywhere Zendesk sends email
Automated trigger emails
Macros
Ad-hoc agent replies
Help Center ticket view
Data Disclosure
Klick-Zen cares about your privacy. For details, please read our Privacy Policy.
Free 14-day trial. Questions? Visit klick-zen.com or email [email protected]
Screenshots
Category rankings
As of Sep 13, 2026- Surveys and Reviews#15of 125Top 12%
- Workflows#46of 294Top 16%
- Agent Productivity#137of 404Top 34%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Klick-Zen Action Buttons doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where Klick-Zen Action Buttons stands in the Surveys and Reviews category
Klick-Zen Action Buttons ranks #15 of 125 apps in the Surveys and Reviews category, placing it in the top 12% of the listing.
Frequently asked questions
What is Klick-Zen Action Buttons?
Klick-Zen Action Buttons is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Acenerate.
Who uses Klick-Zen Action Buttons?
Klick-Zen Action Buttons is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does Klick-Zen Action Buttons rank on Zendesk?
Klick-Zen Action Buttons currently sits at position #15 in the Surveys and Reviews category on Zendesk. That places it in the top 12% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.