- Category rank
- #2 in Surveys and Reviews
- Listing audit
- 59/100
Nicereply is a Zendesk Marketplace app by Nicereply. With a rating of 5.0★ from 110 reviews, it currently ranks #2 in the Surveys and Reviews category.
Nicereply is the #2 ranked Surveys and Reviews app on Zendesk, with a 5.0 average rating from 110 reviews, free to install, with charges billed separately, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
Nicereply is a category-leading Surveys and Reviews app on Zendesk, ranked #2 of 126 in the category. It holds a 5.0★ average from 110 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- +#2 of 126 in Surveys and Reviews
- +5.0★ average across 110 reviews
Cons
- −Single-category specialization (Surveys and Reviews) — useful but limited if you need broad capabilities
About Nicereply
How Nicereply works
Track the quality of your customer experience with Nicereply – the highest-rated customer satisfaction survey app at Zendesk Marketplace. Survey your customers straight from Zendesk. See customer feedback data pushed to Zendesk tickets without ever having to leave the app.
Try it for free for 14 days.
If you have any questions about Nicereply for Zendesk for Zendesk ask us at contact@nicereply.com
How does it work?
Measure customer satisfaction, effort or loyalty via a survey at the bottom of every email, in your macros, or trigger it after resolving a ticket or a chat. Choose from measuring Customer Satisfaction, Net Promoter Score, or Customer Effort Score. Responses are pushed back into Zendesk as comments and custom field values. You can also see your data in a handy sidebar widget. Nicereply works with both Zendesk Support and Zendesk Chat.
Learn how we handle your data in our privacy policy.
Screenshots
