Bazaarvoice is the #34 ranked surveys and reviews app on Zendesk, with a free plan available, as of Sep 10, 2026.
Bazaarvoice is a Zendesk Marketplace app by Bazaarvoice.
AppRanks data: Bazaarvoice ranks #34 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Bazaarvoice is a newly-listed Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About Bazaarvoice
How Bazaarvoice works
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Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey. www.bazaarvoice.com
The Bazaarvoice + Zendesk integration enables you to build an efficient, effective UGC program that delivers high-quality customer experiences and improve customer service across the shopping journey.
You’re easily able to integrate your Bazaarvoice Ratings & Reviews and Questions & Answers data into the Zendesk platform. Here’s how the Bazaarvoice + Zendesk integration can help you improve workflows, enhance your brand reputation, and improve customer service:
Build robust customer profiles: The UGC you collect helps you keep tabs on what consumers are saying about you and your products. You can also discover new customer profiles that aren’t already in your CRM
Manage brand reputation at scale: Whenever a shopper leaves feedback or asks a question, thousands more are paying attention. You can prioritize high-impact reviews and questions with alerts and deploy a response interface that your team already knows well
Increase productivity: The integration lets you centralize customer interaction through your Zendesk platform. This helps maximize the workflow management your response team has already built, which drives efficiency and saves valuable time
Learn about your customers: Reviews (negative and positive) provide a wealth of information about your shoppers. You can learn about their pain points, where customer service is lagging, and any issues they’re having with your products. You can also identify gaps in the market, where you could innovate and improve
Drive top-notch customer experiences and retention: Leverage your UGC to create informed, personalized customer support and increase the lifetime value of your customers. Improve customer satisfaction by responding to reviews and questions quickly and seamlessly tracking consumer correspondence in the Zendesk platform
Give consumer voices a boost: UGC is a true asset. Consumers who interact with UGC are 2x more likely to convert. Bazaarvoice’s Ratings & Reviews tools let you collect authentic ratings, reviews, photos, and videos from consumers
Ready to boost your UGC strategy, build smarter shopping experiences, and take your customer service to the next level? Learn more about the Bazaarvoice + Zendesk integration here.
Data & Privacy
This integration accesses and stores the following data from your Zendesk account: your Zendesk subdomain, OAuth access and refresh tokens, and ticket data. This data is used for the purpose of creating Zendesk tickets from Bazaarvoice reviews and questions and allowing responses to that content directly from Zendesk. Data is processed and stored by Bazaarvoice in accordance with Bazaarvoice's Privacy Policy.
Screenshots
Category rankings
As of Sep 11, 2026- Surveys and Reviews#34of 125Top 28%
- eComm and Payments#85of 207Top 42%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Bazaarvoice doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where Bazaarvoice stands in the Surveys and Reviews category
Bazaarvoice ranks #34 of 125 apps in the Surveys and Reviews category, placing it in the top 28% of the listing.
Frequently asked questions
What is Bazaarvoice?
Bazaarvoice is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Bazaarvoice.
Who uses Bazaarvoice?
Bazaarvoice is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does Bazaarvoice rank on Zendesk?
Bazaarvoice currently sits at position #34 in the Surveys and Reviews category on Zendesk. That places it in the top 27% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.