- Category rank
- #3 in Reporting and Analytics
- Listing audit
- 59/100
Survey is a Zendesk Marketplace app by SweetHawk. With a rating of 5.0★ from 49 reviews, it currently ranks #3 in the Reporting and Analytics category.
Survey is the #3 ranked Reporting and Analytics app on Zendesk, with a 5.0 average rating from 49 reviews, as of Nov 5, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 5, 2026
Survey is a category-leading Reporting and Analytics app on Zendesk, ranked #3 of 273 in the category. It holds a 5.0★ average from 49 reviews on Zendesk.
Pros
- +#3 of 273 in Reporting and Analytics
- +5.0★ average across 49 reviews
Cons
- −Only 49 reviews — the average can still move with a few new ratings
About Survey
How Survey works
Show full descriptionShow less
Custom survey forms that seamlessly integrate into tickets
The Survey app is built specifically and exclusively for Zendesk and designed to be as flexible and powerful as possible. Surveys can be fully automated and can take care of anything from pre-triage to customer satisfaction.
Unlimited surveys
Create as many surveys as you need.
Unlimited questions
Ask any number of questions per survey.
Seamless integration
Include surveys in customer emails going out from Zendesk.
Send surveys in Sunshine Conversations.
Store responses directly in ticket fields for easy reporting.
Trigger workflows, actions or other surveys based on survey responses.
Synchronize with Zendesk's built-in satisfaction rating.
Multi-brand
Support for branded survey pages, based on the ticket brand.
Multilingual
Reach a global audience with surveys in any of your customer's languages.
