Support SDK Metadata is the #28 ranked reporting and analytics app on Zendesk, with a 3.0 average rating from 75 reviews, with a free plan available, as of Sep 9, 2026.
Support SDK Metadata is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 75 reviews, it currently ranks #28 in the Reporting and Analytics category.
AppRanks data: Support SDK Metadata ranks #28 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Support SDK Metadata is a mixed-rating Zendesk app with a limited review volume. It is listed in the Reporting and Analytics category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 75 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (75) — ratings can shift significantly with new feedback
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About Support SDK Metadata
How Support SDK Metadata works
Support SDK Metadata App allows you to see information relating to a ticket and device if it was created via the Support SDK. The following information is displayed about the end-user and their device in the ticker sidebar:
Device name
Operating system and version
Battery level
Device storage
Device memory
IP address
Location
Zendesk SDK name and version number
The ticket app will only appear in the ticket sidebar when the ticket was received via the Zendesk Support SDK.
Not all information is available for all operating systems and devices.
By enabling this app, You agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 9, 2026- Reporting and Analytics#28of 259Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Support SDK Metadata ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #18
Competitors & alternatives
Support SDK Metadata doesn't have curated competitor matchups yet. Other tracked reporting and analytics apps on Zendesk:
CompareFrequently asked questions
What is Support SDK Metadata?
Support SDK Metadata is an app for Zendesk. It currently holds a 3.0-star rating from 75 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Reporting and Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Is Support SDK Metadata free?
Support SDK Metadata offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Support SDK Metadata?
Support SDK Metadata is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Reporting and Analytics category on Zendesk.
Where does Support SDK Metadata rank on Zendesk?
Support SDK Metadata currently sits at position #28 in the Reporting and Analytics category on Zendesk. That places it in the top 11% of 259 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.