Linked Ticket is the #51 ranked reporting and analytics app on Zendesk, with a 3.0 average rating from 1,728 reviews, with a free plan available, as of Sep 3, 2026.
Linked Ticket is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 1,728 reviews, it currently ranks #51 in the Reporting and Analytics category.
AppRanks data: Linked Ticket ranks #51 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Linked Ticket is a mixed-rating Zendesk app with an established review history. It is listed in the Reporting and Analytics category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,728 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +1,728 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
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About Linked Ticket
How Linked Ticket works
The Zendesk Support Linked Ticket app enables you to create a child ticket from an existing parent ticket and link the two tickets together. This is particularly useful when you need to have two separate conversations around the same issue.
For example, a customer reaches out to you about an issue and you need to loop in a third party to resolve the issue. With the Linked Ticket app, you can create a child ticket from the ticket your customer submitted to start a conversation with the third party. This way the third party will not have access to your customer's information but both tickets are linked in the agent's view.
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 4, 2026- Reporting and Analytics#51of 256Top 20%
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Competitors & alternatives
Linked Ticket doesn't have curated competitor matchups yet. Other tracked reporting and analytics apps on Zendesk:
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CompareWhere Linked Ticket stands in the Reporting and Analytics category
Linked Ticket ranks #51 of 256 apps in the Reporting and Analytics category, placing it in the top 20% of the listing.
Frequently asked questions
What is Linked Ticket?
Linked Ticket is an app for Zendesk. It currently holds a 3.0-star rating from 1,728 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Reporting and Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Who uses Linked Ticket?
Linked Ticket is actively installed across Zendesk stores tracked by AppRanks. Its review base of 1,728 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Reporting and Analytics category on Zendesk.
Where does Linked Ticket rank on Zendesk?
Linked Ticket currently sits at position #51 in the Reporting and Analytics category on Zendesk. That places it in the top 20% of 256 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.