- Category rank
- #14 in Reporting and Analytics
- Price
- Free plan
- Listing audit
- 59/100
Ticket Analytics is a Zendesk Marketplace app by Sparkly. With a rating of 4.0★ from 749 reviews, it currently ranks #14 in the Reporting and Analytics category.
Ticket Analytics is the #14 ranked Reporting and Analytics app on Zendesk, with a 4.0 average rating from 749 reviews, free to use, as of Nov 5, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 5, 2026
Ticket Analytics ranks #14 of 273 in Reporting and Analytics on Zendesk. It holds a 4.0★ average from 749 reviews on Zendesk. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
About Ticket Analytics
How Ticket Analytics works
Give agents real-time insight on a ticket.
Overview of stats on a ticket
You'll be able to see these stats:
Relative date when a ticket was created
Relative date when a ticket was last updated
How many comments a ticket has
Ideal for organizations that need more insight in a single ticket
Give agents real-time insight on a ticket.
Sparkly, Amsterdam, the Netherlands.
Screenshots
