Woopra vs Ticket Analytics

Side-by-side comparison

Woopra

4.0·31reviews

Woopra is a real-time end-to-end customer journey intelligence platform.

zendeskFree to install

Change

New comparison

Ticket Analytics

4.0·749reviews

Display ticket metrics to agents

zendeskFree

Change

At a glance

4 metrics · ★ = leads on this metric

Feature comparison between Woopra and Ticket Analytics
Metric	Woopra	Ticket Analytics
Rating	4.0 ★	4.0 ★
Total reviews	31	★ 749
Free plan	Yes	Yes
Pricing	Free to install	Free

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Ticket Analytics leads on more dimensions (2 vs 0). Pick Woopra if one of the points where it leads is what you need.

Where Ticket Analytics leads

More published reviews: 749 vs 31.
Ranks higher in Reporting and Analytics: #16 vs #27 of 278.

How this is generated

Built only from the Zendesk Marketplace listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Woopra audit • Ticket Analytics audit

1. Listing metadata

Field-level data

Field	Woopra	Ticket Analytics
Tagline	“Woopra is a real-time end-to-end customer journey intelligence platform.”	“Display ticket metrics to agents”
Screenshots	3 images	3 images
Platforms	Zendesk	Zendesk
Developer	Woopra	Sparkly

2. Categories & rankings

Shared categories on the same row · in-category position inline

Woopra

Ticket Analytics

Shared

Keyword	Woopra	Ticket Analytics
analytics	#17	#2

Frequently asked

Common questions about this comparison

Is Woopra or Ticket Analytics cheaper?

Both Woopra and Ticket Analytics offer a free plan. Woopra lists no paid plan with a published price; Ticket Analytics lists no paid plan with a published price. Prices are as listed on the Zendesk Marketplace; check what each tier includes in the Pricing section above.

Which has better reviews, Woopra or Ticket Analytics?

Woopra (4.0★, 31 reviews) and Ticket Analytics (4.0★, 749 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Woopra or Ticket Analytics?

AppRanks cannot separate these two on rating — both sit at 4.0★. Ticket Analytics does carry the larger published review base (749 vs 31). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Woopra or Ticket Analytics?

Both apps are one-click installs from the Zendesk Marketplace. AppRanks doesn't measure setup time directly; Ticket Analytics has more published reviews to read for user-reported install experience (749 vs 31).

Which works better for small vs large Zendesk Marketplace support teams?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Zendesk Marketplace data. What it can show: Woopra has 31 published reviews; Ticket Analytics has 749 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Woopra and Ticket Analytics?

Migration support varies by app and category. Woopra and Ticket Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Woopra" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Woopra vs Ticket Analytics

Woopra

Ticket Analytics

At a glance

AppRanks verdict

1. Listing metadata

2. Categories & rankings

3. Search rankings

4. App details

Frequently asked

Is Woopra or Ticket Analytics cheaper?

Which has better reviews, Woopra or Ticket Analytics?

Should I choose Woopra or Ticket Analytics?

Which is faster to set up, Woopra or Ticket Analytics?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Woopra and Ticket Analytics?

Track these apps' keyword rankings and listing changes

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