Yext User History is the #80 ranked knowledge and content management app on Zendesk, with a free plan available, as of Sep 11, 2026.
Yext User History is a Zendesk Marketplace app by Yext.
AppRanks data: Yext User History ranks #80 in Knowledge and Content Management on Zendesk Marketplace, placing it in the top 40% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Yext User History is a newly-listed Zendesk app with a limited review volume. It is listed in the Knowledge and Content Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Yext — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Yext User History?
See Yext User History's alternatives ranked by audit score, rating, and review velocity.
About Yext User History
How Yext User History works
The Yext User History component reveals a requester’s journey through your Yext Search experiences, up until and after case creation. Arm your agents with this data so they can provide more relevant answers.
The component displays all of the actions a customer has taken in Yext search. With this visibility your agents can both communicate more efficiently with customers, as well as identify gaps in documentation that haven’t effectively answered the customer’s questions.
The app is dependent on configuring your portal to identify your visitors where possible. Be sure to follow the steps in our integration guide to configure your portal and get Yext User History up and running in no time!
The Yext User History widget is free to Yext and Zendesk customers. If you don’t have a Yext account, sign up for a free trial here and get started building your Search experience!
Screenshots
Category rankings
As of Sep 12, 2026- Knowledge and Content Management#80of 205Top 40%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Yext User History doesn't have curated competitor matchups yet. Other tracked knowledge and content management apps on Zendesk:
Frequently asked questions
What is Yext User History?
Yext User History is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Knowledge and Content Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Yext.
Who uses Yext User History?
Yext User History is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Knowledge and Content Management category on Zendesk.
Where does Yext User History rank on Zendesk?
Yext User History currently sits at position #80 in the Knowledge and Content Management category on Zendesk. That places it in the top 39% of 205 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.