YouTube Comments Pro by POM for Zendesk Marketplace
YouTube Comments Pro by POM is the #24 ranked video app on Zendesk, with a 4.0 average rating from 9 reviews, with a free plan available, as of Sep 3, 2026.
YouTube Comments Pro by POM is a Zendesk Marketplace app by Profound Online Marketing. With a rating of 4.0★ from 9 reviews, it currently ranks #24 in the Video category.
AppRanks data: YouTube Comments Pro by POM ranks #24 in Video on Zendesk Marketplace, placing it in the top 27% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
YouTube Comments Pro by POM is a well-rated Zendesk app with a limited review volume. It is listed in the Video category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 9 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Profound Online Marketing — established developer track record
Cons
- −Limited review base (9) — ratings can shift significantly with new feedback
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About YouTube Comments Pro by POM
How YouTube Comments Pro by POM works
YouTube channel integration for Zendesk
YouTube Comments Pro enables Zendesk users to integrate their YouTube channels by pulling video comments and converting them to Zendesk tickets. Agents can also reply to those tickets directly from Zendesk and their replies will show up on YouTube as comment replies.
When installing the application users will be asked to connect with their YouTube channel using their login credentials, after the successful integration the system will start to sync all new comments and import them as new Zendesk tickets that allow agents to reply to them directly through Zendesk.
YouTube Comments Pro App will include the video title and the first few words of the comment in the ticket subject line, to help agents track and group tickets based on their source to better understand the context of the comment.
Multiple Channels
Users can also connect several channels to Zendesk by adding several accounts.
Disclaimer
This application doesn't support YouTube live video comments or community posts comments.
Screenshots
Category rankings
As of Sep 4, 2026- Video#24of 90Top 27%
- Knowledge and Content Management#32of 204Top 16%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
YouTube Comments Pro by POM doesn't have curated competitor matchups yet. Other tracked video apps on Zendesk:
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Where YouTube Comments Pro by POM stands in the Video category
YouTube Comments Pro by POM ranks #24 of 90 apps in the Video category, placing it in the top 27% of the listing.
Frequently asked questions
What is YouTube Comments Pro by POM?
YouTube Comments Pro by POM is an app for Zendesk. It currently holds a 4.0-star rating from 9 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Video category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Profound Online Marketing.
Who uses YouTube Comments Pro by POM?
YouTube Comments Pro by POM is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Video category on Zendesk.
Where does YouTube Comments Pro by POM rank on Zendesk?
YouTube Comments Pro by POM currently sits at position #24 in the Video category on Zendesk. That places it in the top 27% of 90 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.