- Category rank
- #32 in IT and HR
- Listing audit
- 62/100
Splashtop is a Zendesk Marketplace app by Splashtop. With a rating of 4.0★ from 1 reviews, it currently ranks #32 in the IT and HR category.
Splashtop is the #32 ranked IT and HR app on Zendesk, with a 4.0 average rating from 1 review, free to install, with charges billed separately, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
Splashtop ranks #32 of 150 in IT and HR on Zendesk. It holds a 4.0★ average from 1 review on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 1 review — the average can still move with a few new ratings
About Splashtop
How Splashtop works
Splashtop has now integrated with Zendesk to enable your technicians to remotely support your users using the Splashtop On-Demand Support (SOS) service.
With the integration, you can easily initiate a remote desktop connection to your users’ computers to provide support, directly from within Zendesk tickets! It takes only a few clicks to start a session. After the support case ends, a record of the remote session is automatically inserted into the ticket. Your users do not need to have any software pre-installed for all this to work.
Splashtop On-Demand Support is a solution optimized for MSPs and IT professionals looking for a fast and user-friendly remote support solution, with high performance and robust security.
Key features
Easily start a remote session to user’s computer from within a ticket.
Full Splashtop features are supported in a remote session, e.g. file transfer, remote reboot, chat, multi-monitor, copy-and-paste, share technician desktop, etc.
Automatically insert the session logs into the ticket after closing the support session.
Remote sessions are fully encrypted.
Screenshots
