ShipStation is the #71 ranked reporting and analytics app on Zendesk, with a 3.0 average rating from 6 reviews, with a free plan available, as of Sep 3, 2026.
ShipStation is a Zendesk Marketplace app by ShipStation. With a rating of 3.0★ from 6 reviews, it currently ranks #71 in the Reporting and Analytics category.
AppRanks data: ShipStation ranks #71 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ShipStation is a mixed-rating Zendesk app with a limited review volume. It is listed in the Reporting and Analytics category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (6) — ratings can shift significantly with new feedback
Looking to switch from ShipStation?
See ShipStation's alternatives ranked by audit score, rating, and review velocity.
About ShipStation
How ShipStation works
Wherever you sell and however you ship, ShipStation is your shipping and order fulfillment solution made simple.
Overview:
Wherever You Sell: Import orders from over 100+ marketplaces and shopping carts including Magento, Shopify, WooCommerce, and many more.
However You Ship: Automate shipping preferences and confirmations, set up custom fulfillment rules, and create multi-carrier label creations for over 30+ carriers including USPS, UPS, FedEx, DHL, Canada Post, and many more.
Now with ShipStation for Zendesk, you can pull, search, and view recent order data in Zendesk without needing to directly access ShipStation.
Screenshots
Category rankings
As of Sep 4, 2026- Reporting and Analytics#71of 256Top 28%
- eComm and Payments#75of 206Top 37%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
ShipStation doesn't have curated competitor matchups yet. Other tracked reporting and analytics apps on Zendesk:
CompareWhere ShipStation stands in the Reporting and Analytics category
ShipStation ranks #71 of 256 apps in the Reporting and Analytics category, placing it in the top 28% of the listing.
Frequently asked questions
What is ShipStation?
ShipStation is an app for Zendesk. It currently holds a 3.0-star rating from 6 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Reporting and Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ShipStation.
Who uses ShipStation?
ShipStation is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Reporting and Analytics category on Zendesk.
Where does ShipStation rank on Zendesk?
ShipStation currently sits at position #71 in the Reporting and Analytics category on Zendesk. That places it in the top 28% of 256 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.