Assembled is a Zendesk Marketplace app by Assembled. With a rating of 5.0★ from 12 reviews, it currently ranks #4 in the WEM category.
Assembled is the #4 ranked WEM app on Zendesk, with a 5.0 average rating from 12 reviews, free to install, with charges billed separately, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
Assembled ranks #4 of 66 in WEM on Zendesk. It holds a 5.0★ average from 12 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 12 reviews — the average can still move with a few new ratings
About Assembled
How Assembled works
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Assembled is the support operations platform that helps companies maintain exceptional customer experiences, no matter what lies ahead. Leading brands like Stripe, Zoom, Etsy and Autodesk use Assembled to make sure customers always get the right answer at the right time. Assembled’s workforce management (WFM) and vendor management capabilities ensure optimal staffing decisions and accurate forecasting. Assembled Assist helps resolve customer issues faster by leveraging AI to get answers, draft replies, and automate repetitive tasks end-to-end. Our transparent reporting helps you gain visibility into performance and productivity, and unlocks new ways to serve evolving customer needs.
The Assembled app for Zendesk puts mission-critical support operations tools at your team’s fingertips:
Get instant answers from your knowledge base and integrations, in your brand’s voice
Summarize, translate, rephrase responses to customers
Stay coordinated with individual and team schedules
Receive real-time updates on upcoming events and schedule changes
Note that the App is not required to use Assembled’s integration with Zendesk for case tagging, volume, forecasting, and productivity metrics.
Why Assembled?
AI powered agent Assist. Assist resolves customer inquiries faster by drafting complete responses based on your help center and integrations, all while adhering to your brand’s voice. With Assist, agents have the tools they need to move faster and admins can automate repetitive processes end-to-end. Assist uses AI to help agents summarize tickets, translate replies, write initial greetings, and wrap up tickets for escalation.
