Maestro QA Auto Quality Assurance is a Zendesk Marketplace app by MaestroQA. With a rating of 5.0★ from 69 reviews, it currently ranks #4 in the WEM category.
Maestro QA Auto Quality Assurance is the #4 ranked WEM app on Zendesk, with a 5.0 average rating from 69 reviews, free to install, with charges billed separately, as of Oct 19, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 19, 2026
Maestro QA Auto Quality Assurance ranks #4 of 66 in WEM on Zendesk. It holds a 5.0★ average from 69 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- +5.0★ average across 69 reviews
Cons
- −Only 69 reviews — the average can still move with a few new ratings
About Maestro QA Auto Quality Assurance
How Maestro QA Auto Quality Assurance works
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Our official Automated QA integration for Zendesk.
Maestro QA makes Automated QA / QM software powered by AI for modern support teams. Our integration with Zendesk lets teams automatically analyze agent tickets for insights leveraging AI classifiers to reflect their business needs, identify areas for agent coaching and report on quality of the agent support through a custom KPI dash with comprehensive conversation insights and analytics.
Etsy, Mailchimp, Peloton, and more use Maestro QA for Automated QA (quality assurance), QM (quality management) purpose to improve agent performance and enable amazing customer experiences through quality support experience - and get results.
Our Automated QA (Quality Assurance) App enables you to:
Automate customized agent QA/QM scorecards and metrics
Grade agent tickets with a side-by-side QA scorecard view
Turn your agent QA score into a trusted KPI to reveal agent performance and AI powered conversation insights
Identify training gaps for agent coaching opportunities through metrics generated by AI
Drive agent coaching, learning, development, and retention
Improve key metrics through Automated QA/QM conversation insights and agent coaching sessions
Agent support teams and quality assurance (QA) / quality management (QM) leaders love to leverage Maestro QA to understand agent performance, find coaching opportunities and enable exceptional customer experiences.
