Hippo Video is the #12 ranked knowledge and content management app on Zendesk, with a 4.0 average rating from 11 reviews, with a free plan available, as of Sep 11, 2026.
Hippo Video is a Zendesk Marketplace app by Hippo Video. With a rating of 4.0★ from 11 reviews, it currently ranks #12 in the Knowledge and Content Management category.
AppRanks data: Hippo Video ranks #12 in Knowledge and Content Management on Zendesk Marketplace, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hippo Video is a well-rated Zendesk app with a limited review volume. It is listed in the Knowledge and Content Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 11 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (11) — ratings can shift significantly with new feedback
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About Hippo Video
How Hippo Video works
Hippo Video is an online video recording tool which helps you create and add videos to your Zendesk tickets. It helps you create quick demos, how-to videos, customer testimonials and gives customers the facility to record issues through videos.
Bring in the power of videos into your Zendesk account with Hippo Video.
Hippo Video is an online video tool designed to quickly create video content. It integrates closely with Zendesk to your help support team create videos to address customer issues.
1. Ticket resolution - Capture the steps to resolve a problem as a video rather than explaining it over an email and share it with your customers
2. How-To videos - Create tutorials and post it on your knowledge base. Enable your customers to help themselves with these videos.
3. Video Tickets - Give the power of video to your customers by letting them record issues through videos. The recorded issues comes directly into the agents account.
4. Easy sharing - You can share the created videos as URL, embed in your knowledge base articles, send as email and share in social media.
5. Enhance customer relationships - Video is a great way to build relationships. Engage your customers with real-time videos.
Getting started is simple. Click install and you can start crafting videos with Hippo Video.
Screenshots
Category rankings
As of Sep 12, 2026- Knowledge and Content Management#12of 205Top 6%
- Video#13of 92Top 15%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Hippo Video doesn't have curated competitor matchups yet. Other tracked knowledge and content management apps on Zendesk:
Frequently asked questions
What is Hippo Video?
Hippo Video is an app for Zendesk. It currently holds a 4.0-star rating from 11 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Knowledge and Content Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Hippo Video.
Who uses Hippo Video?
Hippo Video is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Knowledge and Content Management category on Zendesk.
Where does Hippo Video rank on Zendesk?
Hippo Video currently sits at position #12 in the Knowledge and Content Management category on Zendesk. That places it in the top 6% of 205 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.