- Category rank
- #223 in AI and Bots
- Listing audit
- 65/100
Flow by Knots is a Zendesk Marketplace app by Knots.
Flow by Knots is the #223 ranked AI and Bots app on Zendesk, free to install, with charges billed separately, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Flow by Knots ranks #223 of 407 in AI and Bots on Zendesk. It has no reviews on Zendesk yet. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Flow by Knots
How Flow by Knots works
Show full descriptionShow less
Knots Flow for Zendesk
Knots Flow is a visual AI-orchestration platform designed to help you
automate and optimize complex processes in Zendesk, from interpreting
data to coordinating multi-step workflows.
Why Flow for Zendesk?
Zendesk workflows often require multiple triggers, conditions, and apps
to achieve even moderately complex automations. Flow simplifies all of
this by centralizing your logic into one clean visual automation.
With Flow, Zendesk becomes far more powerful:
You can preprocess ticket data through AI before it ever reaches an agent.
You can extract structured fields from emails, documents, attachments, or other unstructured formats.
You can route information into Zendesk or external systems with precision --- without building fragile trigger chains.
You can use AI to understand, normalize, categorize, or transform any incoming content.
Key Features
Visual Workflow Builder
Design automations using nodes and edges. From high-level overviews to
