AI Tagging and Field Filling is the #16 ranked reporting and analytics app on Zendesk, with a 5.0 average rating from 16 reviews, with a free plan available, as of Sep 12, 2026.
AI Tagging and Field Filling is a Zendesk Marketplace app by Pluno. With a rating of 5.0★ from 16 reviews, it currently ranks #16 in the Reporting and Analytics category.
AppRanks data: AI Tagging and Field Filling ranks #16 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 7% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Tagging and Field Filling is a category-leading Zendesk app with a limited review volume. It is listed in the Reporting and Analytics category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 16 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Pluno — established developer track record
Cons
- −Limited review base (16) — ratings can shift significantly with new feedback
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About AI Tagging and Field Filling
How AI Tagging and Field Filling works
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Fill every ticket field - accurately, instantly, and under admin control.
SOC 2 Type II certified
Why teams use it
Accuracy you can trust: Learns from past tickets & your instructions, using the latest AI models.
Admin-grade control: Specify which fields to auto-fill and control behaviour with custom instructions for each field.
Speed & consistency: Faster first action, clean taxonomy, and fewer QA fixes.
Enterprise readiness: SOC 2 Type II certified, scoped permissions, and audit logs.
How it works
Connect your Zendesk instance.
Set up the fields you want to auto-fill.
Ready to populate fields automatically or with one click from the ticket sidebar.
What’s included
Auto-tagging and field population (tags, type, custom dropdowns, multi-selects)
Trained based on your past tickets and instructions
Configure which fields are auto-filled and how to fill them
Pricing
Tiered plans based on usage. All features included in every plan — pick the tier that matches your volume. Start with the 14-day free trial with unlimited usage allowance to try the app on real tickets. Manage your plan via our dashboard. Check pricing details here: https://pluno.ai/pricing-pluno-zendesk
FAQ (highlights)
Will it change our taxonomy? No - Fields are filled using your existing values and tags.
What about accuracy? Fields are filled based on past tickets and your instructions, and only auto-applied if confident.
Custom fields? Yes - Works with any field including dropdowns, multi-selects, and custom fields.
Setup time? ~10 minutes - Connect, set up fields, and provide instructions.
Security & Compliance
SOC 2 Type II certified; scoped permissions only; documented retention.
Data used solely to provide the feature; no third-party resale.
Read our security and data protection policies.
Support & Maintenance
Reach us via our website, or email - your call
Fast response times: within a few hours
Onboarding help is available
Weekly feature updates and improvements
Follow our changelog
Screenshots
Category rankings
As of Sep 13, 2026- Reporting and Analytics#16of 259Top 7%
- AI and Bots#17of 385Top 5%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Tagging and Field Filling ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #11
Competitors & alternatives
AI Tagging and Field Filling doesn't have curated competitor matchups yet. Other tracked reporting and analytics apps on Zendesk:
CompareFrequently asked questions
What is AI Tagging and Field Filling?
AI Tagging and Field Filling is an app for Zendesk. It currently holds a 5.0-star rating from 16 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Reporting and Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Pluno.
Who uses AI Tagging and Field Filling?
AI Tagging and Field Filling is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Reporting and Analytics category on Zendesk.
Where does AI Tagging and Field Filling rank on Zendesk?
AI Tagging and Field Filling currently sits at position #16 in the Reporting and Analytics category on Zendesk. That places it in the top 6% of 259 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.