AI Ticket Tagging by My AskAI is the #41 ranked reporting and analytics app on Zendesk, with a 5.0 average rating from 3 reviews, with a free plan available, as of Sep 13, 2026.
AI Ticket Tagging by My AskAI is a Zendesk Marketplace app by My AskAI. With a rating of 5.0★ from 3 reviews, it currently ranks #41 in the Reporting and Analytics category.
AppRanks data: AI Ticket Tagging by My AskAI ranks #41 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 16% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Ticket Tagging by My AskAI is a category-leading Zendesk app with a limited review volume. It is listed in the Reporting and Analytics category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by My AskAI — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
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About AI Ticket Tagging by My AskAI
How AI Ticket Tagging by My AskAI works
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My AskAI provides accurate and affordable AI-powered automatic tagging for your Zendesk tickets.
We're one of the most cost effective AI support agent solutions available.
Pay one simple price — $0.05 per tag per ticket.
Automatically tag all new tickets 24/7 using the latest AI models.
It's more accurate than human agents and much more consistent.
Say goodbye to data blindspots.
Say goodbye to manual tagging
Save time and money, set up intelligent triage, and allow your CS team to spend more time on customer success and high-value customers (and less time tagging or classifying tickets!)
Works with 100+ languages including Spanish, German, French, and Italian
Works with your existing custom fields or just the ticket tags field
How does it work?
You tell us what custom fields and tags you use, and tell us when each tag should be applied, e.g. "PayPal Issues" is for any conversations where the user has a PayPal issue
Your new AI-tagger/classifier gets to work on all new tickets to tag, classify and categorise according to your existing tag, label or custom fields structure
My AskAI uses the latest AI models to power this
You can also use this to create sentiment scores for your conversations
How do I get started?
Sign up and create your My AskAI account
Connect to your Zendesk account
Watch your tickets get automatically tagged
See our full Zendesk setup help docs.
How much does it cost?
$0.05 for each tag for each ticket e.g. 2 tags applied on 1 ticket = $0.10.
Volume discounts available
It’ll be saving you money in no time.
Bonus: Add an AI agent to your Zendesk workspace
My AskAI also offers additional Zendesk apps from the marketplace for automating your customer service.
Deflect up to 75% of your support tickets using an AI agent
Works with live chat (Zendesk Messaging)
Automatically reply to customers in under 10 seconds
Key My AskAI Features
Knowledge Improvement Studio: Identify knowledge gaps in your help documentation and use your past tickets to generate new knowledge snippets to fill them so your AI can answer more.
Integrate Customer Data APIs: Improve your AI agent’s performance by feeding in customer data so your agent can personalize its responses and respond to questions about order tracking and statuses.
Automated Actions and Tasks: Give your AI tasks to complete (all in natural language), such as refunds, address changes, upgrades and more.
Sync Knowledge Sources and Websites: Connect knowledge from Zendesk, Intercom, Freshdesk, Gitbook, Confluence, Google Drive, Notion, Sharepoint, Dropbox, Salesforce, OneDrive or any public website, all kept up to date, automatically.
Multilingual and Localization: Get AI responses in 95+ languages with automatic language detection and localization.
Analytics and Insights: Understand what your customers are asking with AI-generated conversational insights on all your customer interactions
Alerting and Monitoring: Get notified when a new conversational topic has been identified by your AI or if a certain topic has been mentioned frequently in a short amount of time, so you can get ahead of issues.
Slack + Microsoft Teams Integrations (Internal Mode): As an internal chatbot for your employees (in Slack or Teams)
👉 Try it out today, with our 30-day free trial, then watch your support tickets fall away...
See our privacy policy for more information on how we store and process your data: https://myaskai.com/privacy
Screenshots
Category rankings
As of Sep 13, 2026- Reporting and Analytics#41of 259Top 16%
- AI and Bots#42of 385Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Ticket Tagging by My AskAI ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #11
- Rank #11
Competitors & alternatives
AI Ticket Tagging by My AskAI doesn't have curated competitor matchups yet. Other tracked reporting and analytics apps on Zendesk:
CompareFrequently asked questions
What is AI Ticket Tagging by My AskAI?
AI Ticket Tagging by My AskAI is an app for Zendesk. It currently holds a 5.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Reporting and Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by My AskAI.
Who uses AI Ticket Tagging by My AskAI?
AI Ticket Tagging by My AskAI is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Reporting and Analytics category on Zendesk.
Where does AI Ticket Tagging by My AskAI rank on Zendesk?
AI Ticket Tagging by My AskAI currently sits at position #41 in the Reporting and Analytics category on Zendesk. That places it in the top 16% of 259 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.