Auralis Smart Assist is the #91 ranked ai and bots app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Auralis Smart Assist is a Zendesk Marketplace app by Zuro. With a rating of 5.0★ from 1 reviews, it currently ranks #91 in the AI and Bots category.
AppRanks data: Auralis Smart Assist ranks #91 in AI and Bots on Zendesk Marketplace, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Auralis Smart Assist is a category-leading Zendesk app with a limited review volume. It is listed in the AI and Bots category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Zuro — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Auralis Smart Assist?
See Auralis Smart Assist's alternatives ranked by audit score, rating, and review velocity.
About Auralis Smart Assist
How Auralis Smart Assist works
Show full descriptionShow less
Boost Your Agents' Productivity with Auralis Agent Assist
Save up to 10 hours per week per agent with Auralis Agent Assist—effortlessly integrated into Zendesk to enhance your team's efficiency by:
Smart Reply Drafting: Auralis generates contextually relevant and personalized responses, allowing agents to handle more tickets in less time.
Automated Ticket Triage: Prioritize and categorize tickets with AI assistance, ensuring faster and more accurate routing to the right agents.
Macro Suggestions: Get AI-driven recommendations for macros to streamline your support process and eliminate repetitive tasks.
CRM Sync & Summarization: Auralis syncs ticket summaries with your CRM, keeping customer data up to date and easily accessible.
Contextual Intelligence: Leverage existing Zendesk data, including past tickets, to make smarter, more informed decisions when responding to customers.
Auto-Close "Thank You" Tickets: Automatically close tickets that require no further action, saving time and reducing manual workload.
Auto Triage Tickets: Auralis also Prioritizes and categorizes tickets with AI assistance, ensuring faster and more accurate routing to the right agents.
Industries We Serve
At Auralis AI, our intelligent solutions cater to a wide range of industries, helping businesses streamline operations and enhance customer experiences. Here are some of the key sectors we serve:
Privacy & Security
At Auralis AI, protecting your data is our top priority. We are committed to ensuring the privacy and security of all the information you entrust to us. With industry-leading security practices and compliance with key regulations, you can trust that your data is safe with us every step of the way.
Your data privacy and security are our top priority, and we ensure that every interaction with Auralis AI is secure, compliant, and trustworthy.
About Auralis AI
At Auralis, we're redefining customer experience. Our AI-powered solution is designed to automate customer support through intelligent AI Agents, enabling businesses to offer exceptional service while boosting efficiency.
We believe customer support shouldn't be seen as a cost center or something to be cut, offshored, or outsourced. Instead, we see it as a vital part of business success. By leveraging advanced AI technology, we empower companies to turn customer support into a competitive advantage.
Transform Your Support Experience Today
Discover how Auralis AI Agent Assist can elevate your team's productivity today.
Screenshots
Category rankings
As of Sep 12, 2026- AI and Bots#91of 385Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Auralis Smart Assist ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #6
- Rank #13
Competitors & alternatives
Auralis Smart Assist doesn't have curated competitor matchups yet. Other tracked ai and bots apps on Zendesk:
CompareWhere Auralis Smart Assist stands in the AI and Bots category
Auralis Smart Assist ranks #91 of 385 apps in the AI and Bots category, placing it in the top 24% of the listing.
Frequently asked questions
What is Auralis Smart Assist?
Auralis Smart Assist is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the AI and Bots category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zuro.
Who uses Auralis Smart Assist?
Auralis Smart Assist is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the AI and Bots category on Zendesk.
Where does Auralis Smart Assist rank on Zendesk?
Auralis Smart Assist currently sits at position #91 in the AI and Bots category on Zendesk. That places it in the top 24% of 385 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.