Featurebase is the #69 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Featurebase ranks #69 in Customer Support on Slack Marketplace, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Featurebase is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Featurebase?
See Featurebase's alternatives ranked by audit score, rating, and review velocity.
About Featurebase
How Featurebase works
Introducing Featurebase for Slack - The Ultimate Feedback Collection & Prioritization Tool Picture this: You're chatting with your team and customers on Slack, discussing the latest user feedback and brainstorming new features to build. Wouldn't it be amazing to have a seamless way to capture that feedback from Slack so that it doesn’t get lost? Here's how Featurebase for Slack works: Capture Feedback Effortlessly Users can submit feedback, ideas, and feature requests directly from Slack. Just type a simple command “/featurebase”, and voilà - the feedback is logged in Featurebase! Get notified about new feedback & moderate it from Slack Featurebase for Slack keeps your team informed about new feedback, feature requests, and ideas people post on your feedback board and allows you to moderate new post. Make better product decisions With all feedback in one place you can make more informed product decisions when choosing what to build next, allowing you to allocate resources more effectively. With Featurebase for Slack, making better product decisions is just a few clicks away! Ready to level up your product development process? Add Featurebase to your Slack workspace today and experience the easiest way to capture, prioritize, and analyze user feedback.
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#69of 310Top 23%
- Project Management#95of 466Top 21%
- Productivity#294of 600Top 49%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Featurebase doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Featurebase stands in the Customer Support category
Featurebase ranks #69 of 310 apps in the Customer Support category, placing it in the top 23% of the listing.
Frequently asked questions
What is Featurebase?
Featurebase is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Featurebase free?
Featurebase does not offer a permanent free plan on Slack. Pricing starts at Free and paid plans available. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Featurebase?
Featurebase is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Featurebase rank on Slack?
Featurebase currently sits at position #69 in the Customer Support category on Slack. That places it in the top 22% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.