AWS Support is the #17 ranked customer support app on Slack, priced included with service subscription, as of Jul 28, 2026.
AppRanks data: AWS Support ranks #17 in Customer Support on Slack Marketplace, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AWS Support is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- No standout positives based on current data signals.
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (Included with service subscription) — evaluation requires committing payment details
Looking to switch from AWS Support?
See AWS Support's alternatives ranked by audit score, rating, and review velocity.
About AWS Support
How AWS Support works
Use the AWS Support App to collaborate with support agents on cases through Slack. You can use the AWS Support App to create, update, search for, and resolve support cases in Slack channels, and start a live chat session with support agents and members from your team.
Screenshots
Category rankings
As of Aug 2, 2026- Customer Support#17of 310Top 6%
- Developer Tools#47of 540Top 9%
- Productivity#119of 600Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
AWS Support has been featured in the following sections on Slack Marketplace in the last 30 days:
- marketplaceNew & Noteworthy
Competitors & alternatives
AWS Support doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where AWS Support stands in the Customer Support category
AWS Support ranks #17 of 310 apps in the Customer Support category, placing it in the top 6% of the listing.
Frequently asked questions
What is AWS Support?
AWS Support is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses AWS Support?
AWS Support is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does AWS Support rank on Slack?
AWS Support currently sits at position #17 in the Customer Support category on Slack. That places it in the top 5% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.