Zendesk AI Agent By Adelante for Shopify App Store
By Adelante LTD
Zendesk AI Agent By Adelante is the #168 ranked chat app on Shopify, with a 5.0 average rating from 3 reviews, with a free plan available, as of July 14, 2026.
Zendesk AI Agent By Adelante is a Shopify App Store app by Adelante LTD, launched April 2026. With a rating of 5.0★ from 3 reviews, it currently ranks #168 in the Chat category.
AppRanks data: Zendesk AI Agent By Adelante ranks #168 in Chat on Shopify App Store, placing it in the top 43% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zendesk AI Agent By Adelante is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Adelante LTD — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
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About Zendesk AI Agent By Adelante
How Zendesk AI Agent By Adelante works
Most Shopify support tickets repeat: WISMO, returns, exchanges, address changes, sizing. Generic bots guess from help-center text and create extra work.
Adelante is a Done For You AI support agent that runs inside Zendesk and reads live ecommerce data (orders, shipping, products, customers) to resolve 80%+ of tickets. It takes approved actions, applies your policies and SOPs, and hands off to a human with full context when judgment is needed. We build, test, and manage it. Live in ~10 days.
Screenshots
Key features
- Resolves 80%+ of tickets: WISMO, returns, exchanges, order edits
- Reads live order data, shipping, product & customer profiles in Zendesk
- Takes approved actions — edits orders, starts returns, sends labels
- Runs according to your policies and SOPs with clear chain of thought
- Hands off to a human with full context when it can't auto solve.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Email Marketing AutomationAutomate your email marketing campaigns to reach customers effectively.Niche
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.Common
- Quick RepliesProvide instant responses to common customer inquiries.Common
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
Pricing plans
50099/month
|
5K800/month
|
Category rankings
As of Jul 14, 2026- Chat#168of 391Top 43%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Zendesk AI Agent By Adelante ranks for 15 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Zendesk AI Agent By Adelante doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Zendesk AI Agent By Adelante?
Zendesk AI Agent By Adelante is an app for Shopify. It currently holds a 5.0-star rating from 3 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Adelante LTD.
Is Zendesk AI Agent By Adelante free?
Zendesk AI Agent By Adelante does not offer a permanent free plan on Shopify. Pricing starts at 99, and the listed tiers are 500, 5K. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zendesk AI Agent By Adelante?
Zendesk AI Agent By Adelante is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Zendesk AI Agent By Adelante rank on Shopify?
Zendesk AI Agent By Adelante currently sits at position #168 in the Chat category on Shopify. That places it in the top 43% of 391 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Zendesk AI Agent By Adelante integrate with?
Zendesk AI Agent By Adelante lists 5 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Email Marketing, Sunshine Conversations, WhatsApp, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.