Yappi: Live Chat & AI Agent for Shopify App Store
By Chau AI
Yappi: Live Chat & AI Agent is the #296 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 10, 2026.
Yappi: Live Chat & AI Agent is a Shopify App Store app by Chau AI, launched July 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #296 in the Chat category.
AppRanks data: Yappi: Live Chat & AI Agent ranks #296 in Chat on Shopify App Store, placing it in the top 30% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Yappi: Live Chat & AI Agent is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Chau AI — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Yappi: Live Chat & AI Agent?
See Yappi: Live Chat & AI Agent's alternatives ranked by audit score, rating, and review velocity.
About Yappi: Live Chat & AI Agent
How Yappi: Live Chat & AI Agent works
Shoppers open the chat and type. No sign-in, no account, no pre-chat form — so you keep the inquiries you were losing, and every chat captures an email you can follow up on.
Your team answers from a shared inbox with full context, on notification hours and per-agent routing that are respected.
Yappi answers from your own catalog, inventory, FAQs and policies — product, shipping, returns and order tracking, 24/7, in the shopper's language. One click hands any chat to a human.
Screenshots
Key features
- No shopper login or pre-chat forms — instant, friction-free customer chat
- Automatic lead & email capture on every chat to recover abandoned visitors
- 24/7 AI answers from your live catalog, stock inventory, and store policies
- One-click human takeover in a shared team inbox with smart agent routing
- In-chat product discovery with direct add-to-cart actions
Pricing plans
Free
|
Growth29/month
|
Most popular Scale99/month
|
Category rankings
As of Sep 12, 2026- Chat#296of 993Top 30%
- Upsell and cross-sell#334of 1,156Top 29%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Yappi: Live Chat & AI Agent ranks for 37 keywords across Shopify App Store. Here are the top 3:
- Rank #6
- 2.chat aiRank #11
- Rank #22
Competitors & alternatives
Yappi: Live Chat & AI Agent doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Yappi: Live Chat & AI Agent?
Yappi: Live Chat & AI Agent is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chau AI.
Is Yappi: Live Chat & AI Agent free?
Yappi: Live Chat & AI Agent offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Growth, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Yappi: Live Chat & AI Agent?
Yappi: Live Chat & AI Agent is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Yappi: Live Chat & AI Agent rank on Shopify?
Yappi: Live Chat & AI Agent currently sits at position #296 in the Chat category on Shopify. That places it in the top 30% of 993 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Yappi: Live Chat & AI Agent integrate with?
Yappi: Live Chat & AI Agent lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Checkout Flow Seamlessly, Customer Emails Collections, Discount and Promotion, Loyalty Program, Order Tracking, plus 1 additional integration listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Yappi: Live Chat & AI Agent support?
Yappi: Live Chat & AI Agent declares support for 3 languages on its Shopify marketplace listing: English, Chinese (Simplified), Chinese (Traditional). Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.