SL: WhatsApp Chat + Marketing for Shopify App Store
SL: WhatsApp Chat + Marketing is the #3 ranked support app on Shopify, with a 3.4 average rating from 357 reviews, with a free plan available, as of Sep 5, 2026.
SL: WhatsApp Chat + Marketing is a Shopify App Store app by SuperLemon App, launched April 2019. With a rating of 3.4★ from 357 reviews, it currently ranks #3 in the Support category.
AppRanks data: SL: WhatsApp Chat + Marketing ranks #3 in Support on Shopify App Store, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SL: WhatsApp Chat + Marketing is a mixed-rating Shopify app with a growing review traction. It is listed in the Support category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 357 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by SuperLemon App — established developer track record
Cons
- −Average rating below 4.0 (3.4★) — read recent low-star reviews before committing
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About SL: WhatsApp Chat + Marketing
How SL: WhatsApp Chat + Marketing works
SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language.
Screenshots
Key features
- WhatsApp chat widget with multiple agents, custom colors and styling options.
- Send cart recovery and order updates from personal WhatsApp with no API needed
- View customer order history inside WhatsApp Web with a free Chrome extension
- Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
- Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.differentiator
- Analytics & ReportingUtilize comprehensive analytics and reporting tools for your business.niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart DiscountsApply discounts at checkout to incentivize purchases.common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Checkout TrackingMonitor the checkout process to identify drop-off points.common
- COD VerificationVerify cash on delivery orders to reduce fraud and ensure payment.differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.common
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Opt-In Pop-UpsUse consent pop-ups to collect customer information and preferences.niche
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.differentiator
- Quick RepliesProvide instant responses to common customer inquiries.common
- Review Request AutomationSend and manage requests for feedback and reviews.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.common
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.differentiator
- Marketing CampaignsCreate and execute various marketing campaigns to promote your business.common
- Instant Order UpdatesNotify customers instantly about changes to their order status.differentiator
- WhatsApp ChatIntegrate WhatsApp for seamless customer communication.common
Pricing plans
Free
|
Brand19.99/month
|
Most popular Scale29.99/month
|
Category rankings
As of Sep 5, 2026- Support#3of 30Top 10%
- Store management#15of 37Top 41%
- Abandoned cart#68of 326Top 21%
- Chat#162of 976Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
SL: WhatsApp Chat + Marketing has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryRecommended support apps
- categorySupport
Keyword rankings
SL: WhatsApp Chat + Marketing ranks for 25 keywords across Shopify App Store. Here are the top 3:
- Rank #30
- Rank #41
- Rank #51
Competitors & alternatives
SL: WhatsApp Chat + Marketing doesn't have curated competitor matchups yet. Other tracked support apps on Shopify:
Frequently asked questions
What is SL: WhatsApp Chat + Marketing?
SL: WhatsApp Chat + Marketing is an app for Shopify. It currently holds a 3.4-star rating from 357 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SuperLemon App.
Is SL: WhatsApp Chat + Marketing free?
SL: WhatsApp Chat + Marketing offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Brand, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses SL: WhatsApp Chat + Marketing?
SL: WhatsApp Chat + Marketing is actively installed across Shopify stores tracked by AppRanks. Its review base of 357 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Support category on Shopify.
Where does SL: WhatsApp Chat + Marketing rank on Shopify?
SL: WhatsApp Chat + Marketing currently sits at position #3 in the Support category on Shopify. That places it in the top 10% of 30 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does SL: WhatsApp Chat + Marketing integrate with?
SL: WhatsApp Chat + Marketing lists 6 integrations on its Shopify marketplace page. The most prominent are Shopify Flow, Cash on Delivery, Checkout, WhatsApp, WhatsApp Business API, WhatsApp Business App. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does SL: WhatsApp Chat + Marketing support?
SL: WhatsApp Chat + Marketing declares support for 21 languages on its Shopify marketplace listing: Spanish, Portuguese (Brazil), Italian, German, French, Indonesian, with 15 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.