Support Board ‑ Chat & Chatbot for Shopify App Store
By Schiocco LTD
Support Board ‑ Chat & Chatbot is a Shopify app, with a 2.3 average rating from 3 reviews, with a free plan available, as of July 9, 2026.
Support Board ‑ Chat & Chatbot is a Shopify App Store app by Schiocco LTD, launched November 2024. With a rating of 2.3★ from 3 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Support Board ‑ Chat & Chatbot is a mixed-rating Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Schiocco LTD — established developer track record
Cons
- −Average rating below 4.0 (2.3★) — read recent low-star reviews before committing
- −Limited review base (3) — ratings can shift significantly with new feedback
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About Support Board ‑ Chat & Chatbot
How Support Board ‑ Chat & Chatbot works
Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click.
Screenshots
Key features
- Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
- Our chatbot knows your store and answers your customers' questions.
- Display the products the user searched for via cards and sliders.
- Synchronize logged-in Shopify users and access customer details within the admin
- Create a help center area accessible from a dedicated page or within the chat.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Common
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Voice SupportProvide assistance to customers through voice communication channels.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Automated CommunicationSend automated messages and responses to engage customers effectively.Niche
Pricing plans
Free |
50005/month |
Most popular 70007/month |
1000010/month |
Keyword rankings
Support Board ‑ Chat & Chatbot ranks for 20 keywords across Shopify App Store. Here are the top 3:
- Rank #69
- Rank #107
- Rank #113
Competitors & alternatives
AppRanks tracks competitor sets per category. For Support Board ‑ Chat & Chatbot, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Support Board ‑ Chat & Chatbot?
Support Board ‑ Chat & Chatbot is an app for Shopify. It currently holds a 2.3-star rating from 3 merchant reviews, and it has been listed on the marketplace since 2024. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Schiocco LTD.
Is Support Board ‑ Chat & Chatbot free?
Support Board ‑ Chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers 5000, 7000, 10000 unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
What does Support Board ‑ Chat & Chatbot integrate with?
Support Board ‑ Chat & Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Email, Instagram, Messenger, Telegram, Vibe, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Support Board ‑ Chat & Chatbot support?
Support Board ‑ Chat & Chatbot declares support for 49 languages on its Shopify marketplace listing: Amharic, Chinese (Traditional), Chinese (Simplified), Vietnamese, Ukrainian, Turkish, with 43 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.