Support Board ‑ Chat & Chatbot for Shopify App Store
By Schiocco LTD
Support Board ‑ Chat & Chatbot is the #524 ranked chat app on Shopify, with a 1.0 average rating from 1 review, with a free plan available, as of Sep 4, 2026.
Support Board ‑ Chat & Chatbot is a Shopify App Store app by Schiocco LTD, launched November 2024. With a rating of 1.0★ from 1 reviews, it currently ranks #524 in the Chat category.
AppRanks data: Support Board ‑ Chat & Chatbot ranks #524 in Chat on Shopify App Store, placing it in the top 55% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Support Board ‑ Chat & Chatbot is a mixed-rating Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Schiocco LTD — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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See Support Board ‑ Chat & Chatbot's alternatives ranked by audit score, rating, and review velocity.
About Support Board ‑ Chat & Chatbot
How Support Board ‑ Chat & Chatbot works
Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click.
Screenshots
Key features
- Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
- Our chatbot knows your store and answers your customers' questions.
- Display the products the user searched for via cards and sliders.
- Synchronize logged-in Shopify users and access customer details within the admin
- Create a help center area accessible from a dedicated page or within the chat.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Voice SupportProvide assistance to customers through voice communication channels.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Automated CommunicationSend automated messages and responses to engage customers effectively.niche
Pricing plans
Free |
50005/month |
Most popular 70007/month |
1000010/month |
Category rankings
As of Sep 4, 2026- Chat#524of 962Top 55%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Support Board ‑ Chat & Chatbot ranks for 21 keywords across Shopify App Store. Here are the top 3:
- Rank #76
- Rank #114
- Rank #118
Competitors & alternatives
Support Board ‑ Chat & Chatbot doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Support Board ‑ Chat & Chatbot?
Support Board ‑ Chat & Chatbot is an app for Shopify. It currently holds a 1.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2024. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Schiocco LTD.
Is Support Board ‑ Chat & Chatbot free?
Support Board ‑ Chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers 5000, 7000, 10000 unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Support Board ‑ Chat & Chatbot?
Support Board ‑ Chat & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Support Board ‑ Chat & Chatbot rank on Shopify?
Support Board ‑ Chat & Chatbot currently sits at position #524 in the Chat category on Shopify. That places it in the top 54% of 962 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Support Board ‑ Chat & Chatbot integrate with?
Support Board ‑ Chat & Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Email, Instagram, Messenger, Telegram, Vibe, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Support Board ‑ Chat & Chatbot support?
Support Board ‑ Chat & Chatbot declares support for 49 languages on its Shopify marketplace listing: Amharic, Chinese (Traditional), Chinese (Simplified), Vietnamese, Ukrainian, Turkish, with 43 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.