Support Board ‑ Chat & Chatbot for Shopify

4.1(2 reviews)Free to installLaunched Nov 2024

Category rank: #536 in Chat
Listing audit: 92/100

Support Board ‑ Chat & Chatbot is a Shopify App Store app by Schiocco LTD, launched November 2024. With a rating of 4.1★ from 2 reviews, it currently ranks #536 in the Chat category.

Support Board ‑ Chat & Chatbot is the #536 ranked Chat app on Shopify, with a 4.1 average rating from 2 reviews, free to install, with charges billed separately, as of Oct 11, 2026.

AppRanks verdict

Generated from marketplace data as of Oct 11, 2026

Support Board ‑ Chat & Chatbot ranks #536 of 1,041 in Chat on Shopify. It holds a 4.1★ average from 2 reviews on Shopify. It is free to install, with charges billed separately — check the plans below.

Pros

No standout positives in the measured data.

Cons

−Only 2 reviews — the average can still move with a few new ratings

About Support Board ‑ Chat & Chatbot

OpenAI chatbot that automatically answers store-related questions. See user carts, orders, and more.

How Support Board ‑ Chat & Chatbot works

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click.

Screenshots

Support Board ‑ Chat & Chatbot primary marketing image — Chat app on the Shopify App Store

Support Board ‑ Chat & Chatbot dashboard view — Chat app on the Shopify App Store

Support Board ‑ Chat & Chatbot feature detail — Chat app on the Shopify App Store

Support Board ‑ Chat & Chatbot settings interface — Chat app on the Shopify App Store

1 / 5

Support Board ‑ Chat & Chatbot integration setup — Chat app on the Shopify App Store

Key features

Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
Our chatbot knows your store and answers your customers' questions.
Display the products the user searched for via cards and sliders.
Synchronize logged-in Shopify users and access customer details within the admin
Create a help center area accessible from a dedicated page or within the chat.

Standardized capabilities

Normalized capabilities detected for this app, comparable across the marketplace.

common: — widely but not universally offered
table-stakes: — what nearly every competitor ships
differentiator: — rare and linked to better ratings
niche: — rare, long-tail capabilities only a few apps offer

Agent AvatarCustomize your support experience with personalized agent avatars.common
AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
Behavior TrackingAnalyze user behavior to improve engagement and retention.common
Business Hours ManagementSet and manage your business operating hours effectively.differentiator
Chat AssignmentAssign chats to specific team members for better management.differentiator
Chat ButtonsAdd buttons to facilitate quick access to chat support.differentiator
Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator

Show all 26 capabilities

Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
Email CommunicationUtilize email as a primary channel for customer communication.common
Email ChatIntegrate email communication within your chat platform.differentiator
Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
File Upload SupportEasily upload images and photos for your products.common
Font and Color CustomizationCustomize the font style and color to match your brand identity.common
Live Chat Support

Pricing plans

Pricing plans for Support Board ‑ Chat & Chatbot
Free
5000
7000
10000

Ratings and reviews

4.1

2 reviews on Shopify

Reviews for this app aren't archived by AppRanks yet — read them on Shopify.

Category rankings

A category rank is the app's position in Shopify's own category listing. Keyword ranks (search-result positions) are a separate measure.

Chat
#536of 1,041Top 52%

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Featured placements

No featured placements on Shopify in the last 30 days.

Keyword rankings

Support Board ‑ Chat & Chatbot ranks for 22 keywords across Shopify App Store. Here are the top 3:

+19 more keywords — Sign up to unlock the full listSign up free

Competitors & alternatives

Support Board ‑ Chat & Chatbot doesn't have curated competitor matchups yet.Other tracked Chat apps on Shopify:

Shopify Inbox

4.6(5,819)

Compare

Chatty AI Chatbot & Live Chat

4.9(1,880)

Compare

Tidio: AI Chatbot & Live Chat

4.8(1,355)

Compare

Moose AI Chatbot & Live Chat

5.0(484)

Compare

SmartBot: Leading AI Chatbot

4.7(458)

Compare

Chaty Chat Buttons & WhatsApp

4.9(318)

Compare

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Where Support Board ‑ Chat & Chatbot stands in the Chat category

Support Board ‑ Chat & Chatbot ranks #536 of 1,041 apps in the Chat category, placing it in the top 52% of the listing.

Languages & integrations

Languages supported

AmharicChinese (Traditional)Chinese (Simplified)VietnameseUkrainianTurkishThaiSwedishSundaneseSerbianAlbanianSlovenianSlovakRussianRomanianPortuguese (Portugal)Portuguese (Brazil)PolishPunjabiNorwegianMacedonianMongolianBurmeseMalayDutchLithuanianKoreanGeorgianJapaneseItalianIcelandicHungarianCroatianHindiHebrewIndonesianFrenchFilipinoFinnishPersianEstonianSpanishEnglishGreekGermanDanishCzechBulgarianArabic

Integrates with

EmailInstagramMessengerTelegramVibeWhatsApp

Support

Get help with Support Board ‑ Chat & Chatbot:

Email:support@board.support

How does this listing score?

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Frequently asked questions

What is Support Board ‑ Chat & Chatbot?

Support Board ‑ Chat & Chatbot is a Shopify app by Schiocco LTD, listed in Chat. It holds a 4.1-star average from 2 reviews on Shopify. It has been listed since 2024.

Is Support Board ‑ Chat & Chatbot free?

Support Board ‑ Chat & Chatbot is free to install on Shopify; charges are billed separately. Listed plans: Free, 5000, 7000, 10000.

Where does Support Board ‑ Chat & Chatbot rank on Shopify?

Support Board ‑ Chat & Chatbot ranks #536 of 1,041 apps in Chat on Shopify.

Explore more on AppRanks

Engage with support agents in real-time through live chat.

table-stakes

Multi-Language SupportOffer a multilingual experience for your customers.common

Push NotificationsDeliver real-time updates and alerts directly to users' devices.common

Quick RepliesProvide instant responses to common customer inquiries.common

Real-Time TranslationTranslate content instantly for a global audience.differentiator

Send TranscriptAutomatically send conversation transcripts to users after support interactions.common

SMS MessagingEngage customers through targeted SMS messages for promotions and updates.common

Social Media ManagementManage and schedule posts across various social media platforms.differentiator

Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator

Voice SupportProvide assistance to customers through voice communication channels.differentiator

Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.differentiator

Automated CommunicationSend automated messages and responses to engage customers effectively.niche