Rocketch Support Assistant is the #780 ranked chat app on Shopify, with a free plan available, as of Sep 3, 2026.
Rocketch Support Assistant is a Shopify App Store app by Rocketch, launched July 2025.
AppRanks data: Rocketch Support Assistant ranks #780 in Chat on Shopify App Store, placing it in the top 82% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Rocketch Support Assistant is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Rocketch — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Rocketch Support Assistant
How Rocketch Support Assistant works
Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.
Screenshots
Key features
- Bilingual chatbot with tone and personality customization
- Answer FAQs, shipping, returns, and store policies instantly
- Embed seamlessly via widget or iframe, no coding needed
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Advanced Analytics DashboardAccess a comprehensive analytics dashboard with advanced features and insights.niche
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Single Store ManagementManage operations for a single store location efficiently.niche
Pricing plans
Rocketch29/month
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Rocketch99/month
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Category rankings
As of Sep 4, 2026- Chat#780of 962Top 82%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Rocketch Support Assistant ranks for 3 keywords across Shopify App Store. Here are the top 3:
- Rank #238
- 2.chatboxRank #239
- Rank #179
Competitors & alternatives
Rocketch Support Assistant doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Rocketch Support Assistant?
Rocketch Support Assistant is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Rocketch.
Is Rocketch Support Assistant free?
Rocketch Support Assistant does not offer a permanent free plan on Shopify. Pricing starts at 29, and the listed tiers are Rocketch, Rocketch. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Rocketch Support Assistant?
Rocketch Support Assistant is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Rocketch Support Assistant rank on Shopify?
Rocketch Support Assistant currently sits at position #780 in the Chat category on Shopify. That places it in the top 81% of 962 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Rocketch Support Assistant integrate with?
Rocketch Support Assistant lists 2 integrations on its Shopify marketplace page. The most prominent are Clerk, Stripe. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.