Crate ‑ Returns & Exchanges is the #140 ranked returns and exchanges app on Shopify, priced from $24.99/month, as of July 9, 2026.
Crate ‑ Returns & Exchanges is a Shopify App Store app by Ecommerce, launched December 2025.
AppRanks data: Crate ‑ Returns & Exchanges ranks #140 in Returns and exchanges on Shopify App Store, placing it in the top 66% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Crate ‑ Returns & Exchanges is a newly-listed Shopify app with a limited review volume. It is listed in the Returns and exchanges category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Published by Ecommerce — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (From $24.99/month) — evaluation requires committing payment details
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About Crate ‑ Returns & Exchanges
How Crate ‑ Returns & Exchanges works
Give your customers an easy way to request returns without contacting support. The Returns Portal provides a branded, self-service experience where customers enter their order number and email to initiate returns.
Merchants get a dashboard to review, approve, or deny requests. Configure refund percentages, exchanges, store credit options, and set return windows. Analytics help you understand return patterns and reduce future returns.
Fully GDPR and CCPA compliant.
Screenshots
Key features
- Self-service return portal with your brand colors
- Dashboard to manage and approve return requests
- Configurable refund options: percentage, fixed amount, store credit, exchanges
- Return analytics to track patterns by product and reason
- Auto-approval option for hands-off processing
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AnalyticsAccess and analyze data to gain insights into your business performance.table-stakes
- Automated Approval ProcessesStreamline workflows with automatic approval for requests.table-stakes
- Automated RefundsProcess refunds automatically for returned items or canceled orders.table-stakes
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.table-stakes
- Product ExchangesFacilitate product exchanges between customers and your store.table-stakes
- Refund ManagementManage and track all customer refunds efficiently.table-stakes
- Product ReplacementsManage product replacements for customer orders.Common
- Return PortalFacilitate product returns through a dedicated portal.table-stakes
- Return Reasons ManagementTrack and categorize reasons for product returns to improve offerings.table-stakes
- Self-Service PortalAllow customers to manage their accounts and access resources independently.Common
Pricing plans
Starter24.99/month
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Advanced49.99/month
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Most popular Pro99.99/month
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Category rankings
As of Jul 9, 2026- Returns and exchanges#140of 213Top 66%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Crate ‑ Returns & Exchanges ranks for 1 keywords across Shopify App Store. Here are the top 1:
- Rank #226
Competitors & alternatives
Crate ‑ Returns & Exchangesdoesn't have curated competitor matchups yet. Other tracked returns and exchanges apps on Shopify:
Frequently asked questions
What is Crate ‑ Returns & Exchanges?
Crate ‑ Returns & Exchanges is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Returns and exchanges category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Ecommerce.
Is Crate ‑ Returns & Exchanges free?
Crate ‑ Returns & Exchanges does not offer a permanent free plan on Shopify. Pricing starts at 24.99, and the listed tiers are Starter, Advanced, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Crate ‑ Returns & Exchanges?
Crate ‑ Returns & Exchanges is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Returns and exchanges category on Shopify.
Where does Crate ‑ Returns & Exchanges rank on Shopify?
Crate ‑ Returns & Exchanges currently sits at position #140 in the Returns and exchanges category on Shopify. That places it in the top 66% of 213 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.