Side-by-side comparison · 24 data points
Self-service return portal for your customers. Reduce support tickets and process returns faster.
| Crate ‑ Returns & Exchanges | Xcotton Post Purchase Guard | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
A more reassuring & efficient after-sales solution for high-frequency transport risks.
| Metric | Crate ‑ Returns & Exchanges | Xcotton Post Purchase Guard |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 493 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2025 | Aug 2024 |
Based on the data on this page, Xcotton Post Purchase Guard is the stronger choice for most Shopify App Store merchants — 5.0★ vs Crate ‑ Returns & Exchanges's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Crate ‑ Returns & Exchanges at Free plan available, Xcotton Post Purchase Guard at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Xcotton Post Purchase Guard has the larger user base (493 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Crate ‑ Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Xcotton Post Purchase Guard; mid-market and enterprise merchants with specific feature requirements should evaluate both — Crate ‑ Returns & Exchanges's 0-review base may include the workflow context that matches your specific use case better than Xcotton Post Purchase Guard's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Crate ‑ Returns & Exchanges audit • Xcotton Post Purchase Guard audit
| Keyword | Crate ‑ Returns & Exchanges | Xcotton Post Purchase Guard |
|---|---|---|
| warranties | Not ranked | #1 |
| stolen packages | Not ranked | #1 |
| extended warranty | Not ranked | #1 |
| instagram chat | #226 | Not ranked |
No tracked changes.
Both Crate ‑ Returns & Exchanges and Xcotton Post Purchase Guard offer paid plans only. Crate ‑ Returns & Exchanges starts at Free plan available; Xcotton Post Purchase Guard starts at Free. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Crate ‑ Returns & Exchanges fits better if you prioritize broader integrations; Xcotton Post Purchase Guard is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Xcotton Post Purchase Guard has more onboarding documentation maturity (493 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Crate ‑ Returns & Exchanges typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Xcotton Post Purchase Guard aligns more with early-stage and growth-mode stores (493 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Crate ‑ Returns & Exchanges and Xcotton Post Purchase Guard both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Crate ‑ Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
