- Category rank
- #245 in Chat
- Listing audit
- 76/100
Qpien ‑ Helpdesk & Live Chat is a Shopify App Store app by Qpien, launched December 2022.
Qpien ‑ Helpdesk & Live Chat is the #245 ranked Chat app on Shopify, with a free trial, as of Nov 2, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 2, 2026
Qpien ‑ Helpdesk & Live Chat ranks #245 of 1,153 in Chat on Shopify. It has no reviews on Shopify yet. Paid plans come with a free trial; there is no permanent free plan.
Pros
- +Listed on Shopify since 2022
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (Free trial available) — evaluation needs a paid plan or a trial
About Qpien ‑ Helpdesk & Live Chat
How Qpien ‑ Helpdesk & Live Chat works
Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. Shopify stores use Qpien to improve customer experience and increase the efficiency of their customer support teams.
Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money.
Screenshots
Key features
- Easly manage all customer messages from Live Chat, WhatsApp, Instagram and FB
- See all your products, customers and orders details without leaving Qpien panel
- Customizing and adding Qpien to your Shopify store takes less than 1 minute
- With Qpien you will boost sales, increase conversions and revenue
- Stop losing sales by missing the conversation
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Differentiators (1)
rare and linked to better ratings
- Live Chat SupportEngage with support agents in real-time through live chat.
Other capabilities (1)
role not classified yet
- Priority SupportReceive prioritized assistance to resolve issues faster.
Pricing plans
Start Plan
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Grow Plan
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Scale Plan
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Ratings and reviews
Category rankings
A category rank is the app's position in Shopify's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Chat#245of 1,153Top 22%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
No featured placements on Shopify in the last 30 days.
Keyword rankings
Qpien ‑ Helpdesk & Live Chat ranks for 18 keywords across Shopify App Store. Here are the top 3:
- Rank #10
- Rank #19
- Rank #153
Competitors & alternatives
Qpien ‑ Helpdesk & Live Chat doesn't have curated competitor matchups yet.Other tracked Chat apps on Shopify:
Looking to switch from Qpien?
See Qpien's alternatives ranked by audit score, rating, and review velocity.
Frequently asked questions
What is Qpien ‑ Helpdesk & Live Chat?
Qpien ‑ Helpdesk & Live Chat is a Shopify app by Qpien, listed in Chat. It has been listed since 2022.
Is Qpien ‑ Helpdesk & Live Chat free?
No permanent free plan — Qpien ‑ Helpdesk & Live Chat offers a free trial on Shopify. Listed plans: Start Plan, Grow Plan, Scale Plan.
Where does Qpien ‑ Helpdesk & Live Chat rank on Shopify?
Qpien ‑ Helpdesk & Live Chat ranks #245 of 1,153 apps in Chat on Shopify.