HelpBird is the #219 ranked helpdesk app on Shopify, with a free plan available, as of Sep 3, 2026.
HelpBird is a Shopify App Store app by DevCloud LLC, launched July 2026.
AppRanks data: HelpBird ranks #219 in Helpdesk on Shopify App Store, placing it in the top 86% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
HelpBird is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by DevCloud LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from HelpBird?
See HelpBird's alternatives ranked by audit score, rating, and review velocity.
About HelpBird
How HelpBird works
HelpBird adds a live chat to your storefront and brings every conversation into one shared inbox, so your team answers shoppers together instead of losing questions in personal email. The chat matches your store and goes live on every page with one click. HelpBird AI drafts replies to everyday questions like shipping, returns and sizing, and a built-in help center lets shoppers find answers on their own. Saved replies, assignment, internal notes and tags keep a busy inbox moving.
Screenshots
Key features
- Live chat on every page of your store, enabled with one click on any theme.
- Shared inbox to assign, note, tag and resolve shopper conversations as a team.
- HelpBird AI drafts and auto-sends replies to common questions.
- Saved replies to answer repeat questions in one tap.
- Built-in help center so shoppers find answers before they ask.
Pricing plans
Free
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Starter3/month
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Most popular Basic9/month
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Pro29/month
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Category rankings
As of Sep 4, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
HelpBird ranks for 5 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
HelpBird doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is HelpBird?
HelpBird is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by DevCloud LLC.
Is HelpBird free?
HelpBird offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Basic, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses HelpBird?
HelpBird is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does HelpBird rank on Shopify?
HelpBird currently sits at position #219 in the Helpdesk category on Shopify. That places it in the top 85% of 257 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.