Fetchply AI Chatbot Live Chat for Shopify App Store
By Rana Haroon
Fetchply AI Chatbot Live Chat is the #268 ranked chat app on Shopify, with a 5.0 average rating from 3 reviews, with a free plan available, as of Sep 3, 2026.
Fetchply AI Chatbot Live Chat is a Shopify App Store app by Rana Haroon, launched June 2026. With a rating of 5.0★ from 3 reviews, it currently ranks #268 in the Chat category.
AppRanks data: Fetchply AI Chatbot Live Chat ranks #268 in Chat on Shopify App Store, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Fetchply AI Chatbot Live Chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Rana Haroon — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
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About Fetchply AI Chatbot Live Chat
How Fetchply AI Chatbot Live Chat works
Fetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed. Review every conversation in a shared inbox, see which questions shoppers ask most, fill gaps in your content, and keep answers current with retraining as your store changes.
Screenshots






Key features
- AI agent trained on your products, pages, and policies answers shoppers 24/7
- Recommends products in chat and answers order questions to help close sales
- Shared inbox for widget, WhatsApp, Instagram, and email with human takeover
- Guided flows: build visual step-by-step journeys for orders, returns, and FAQs
- Analytics show top questions, unanswered gaps, and product interest
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- All Basic Plan FeaturesAccess all features included in the Basic Plan.niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Dedicated Customer SupportWork with a dedicated support team for personalized assistance.niche
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.common
- Standard SupportAccess basic support services for your eCommerce needs.niche
- Starter Plan FeaturesAccess all features included in the Starter plan.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Webhook IntegrationIntegrate webhooks to enable real-time data transfer between applications.niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Lead GenerationCollect and qualify leads through various forms and strategies.niche
Pricing plans
Free
|
Starter18/month
|
Most popular Pro49/month
|
Business99/month
|
Category rankings
As of Sep 4, 2026- Chat#268of 962Top 28%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Fetchply AI Chatbot Live Chat ranks for 40 keywords across Shopify App Store. Here are the top 3:
- Rank #18
- Rank #18
- Rank #21
Competitors & alternatives
Fetchply AI Chatbot Live Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Fetchply AI Chatbot Live Chat?
Fetchply AI Chatbot Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 3 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Rana Haroon.
Is Fetchply AI Chatbot Live Chat free?
Fetchply AI Chatbot Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro, Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Fetchply AI Chatbot Live Chat?
Fetchply AI Chatbot Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Fetchply AI Chatbot Live Chat rank on Shopify?
Fetchply AI Chatbot Live Chat currently sits at position #268 in the Chat category on Shopify. That places it in the top 28% of 962 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Fetchply AI Chatbot Live Chat integrate with?
Fetchply AI Chatbot Live Chat lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Email, Instagram, messenger, Slack, WhatsApp, plus 1 additional integration listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.