Etkin.ai is the #229 ranked chat app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 8, 2026.
Etkin.ai is a Shopify App Store app by Etkin.ai, launched April 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #229 in the Chat category.
AppRanks data: Etkin.ai ranks #229 in Chat on Shopify App Store, placing it in the top 60% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Etkin.ai is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Etkin.ai?
See Etkin.ai's alternatives ranked by audit score, rating, and review velocity.
About Etkin.ai
How Etkin.ai works
Etkin AI enables AI agents to execute real-time actions within your store. This allows customers to track shipments, check order status, and browse product categories independently. The platform manages both text and voice interactions, consolidating WhatsApp, Instagram, and Web into a unified inbox. This system provides 24/7 automated responses and centralizes cross-channel communication.
Screenshots
Key features
- Answer customer inquiries about products and stock.
- Centralize WhatsApp, Instagram, and Web Chat in one dashboard.
- Provide real-time order tracking and status updates 24/7.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.Common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.Common
- Live Chat SupportProvide real-time assistance to customers through a chat window.Common
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Custom IntegrationsIntegrate your systems and tools with tailored solutions for your business.Niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.Common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Multiple User AccessManage access for 2 to 3 users in your account.
- Product RecommendationsProvide personalized product recommendations to boost sales.Common
- Quick RepliesProvide instant responses to common customer inquiries.Common
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Single User AccessProvide access for a single user in your account.
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Standard SupportAccess basic support services for your eCommerce needs.
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Ten User AccessAllow access for up to 10 users in your account.
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- Shipment TrackingMonitor shipments and deliveries with real-time updates.Niche
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
Pricing plans
Starter
|
Standard159/month
|
Most popular Pro499/month
|
Category rankings
As of Jul 8, 2026- Chat#229of 386Top 60%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Etkin.ai ranks for 14 keywords across Shopify App Store. Here are the top 3:
- Rank #124
- Rank #187
- 3.ai chatRank #219
Competitors & alternatives
Etkin.aidoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Etkin.ai?
Etkin.ai is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Etkin.ai.
Is Etkin.ai free?
Etkin.ai offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Standard, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Etkin.ai?
Etkin.ai is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Etkin.ai rank on Shopify?
Etkin.ai currently sits at position #229 in the Chat category on Shopify. That places it in the top 59% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Etkin.ai integrate with?
Etkin.ai lists 3 integrations on its Shopify marketplace page. The most prominent are Instagram, Website Chat, Whatsapp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.