Dekan.ai for Shopify App Store
Dekan.ai is the #633 ranked chat app on Shopify, with a free plan available, as of Sep 7, 2026.
Dekan.ai is a Shopify App Store app by OrdersApps B.V., launched February 2026.
AppRanks data: Dekan.ai ranks #633 in Chat on Shopify App Store, placing it in the top 65% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Dekan.ai is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by OrdersApps B.V. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Dekan.ai?
See Dekan.ai's alternatives ranked by audit score, rating, and review velocity.
About Dekan.ai
How Dekan.ai works
No time to answer customer questions all day? Let Dekan's advanced AI handle it. Powered by OpenAI, Dekan acts as your sales associate, answering product questions, suggesting items based on budget and needs, and helping with order tracking, all while you're away.
When human intervention is needed, manage conversations with your team from all channels in one unified inbox: Webchat, WhatsApp, Facebook Messenger, and Instagram. Build your FAQ help center for quick self-service.
Screenshots
Key features
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Understands complex queries like "laptop for work under 1000"
- Responds to FAQs about shipping, returns, and store policies
- Allows customers to add items to cart and proceed to checkout directly
- Manage conversations from Store, WhatsApp, Facebook Messenger, and Instagram
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Multiple Store ManagementManage operations across five different store locations.
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Single Store ManagementManage operations for a single store location efficiently.niche
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Unlimited Team MembersInvite an unlimited number of team members to collaborate on your store.niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp CRM IntegrationConnect your CRM with WhatsApp for seamless communication and customer engagement.niche
- Omnichannel SupportAccess support seamlessly across multiple channels and platforms.
- Order TrackingTrack orders efficiently with integrated order tracking features.common
Pricing plans
Free
|
starter29/month
|
Most popular pro49/month
|
growth99/month
|
Category rankings
As of Sep 8, 2026- Chat#633of 980Top 65%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Dekan.ai ranks for 8 keywords across Shopify App Store. Here are the top 3:
- 1.livechatRank #48
- Rank #48
- Rank #117
Competitors & alternatives
Dekan.ai doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Dekan.ai?
Dekan.ai is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by OrdersApps B.V.
Is Dekan.ai free?
Dekan.ai offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers starter, pro, growth unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Dekan.ai?
Dekan.ai is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Dekan.ai rank on Shopify?
Dekan.ai currently sits at position #633 in the Chat category on Shopify. That places it in the top 65% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Dekan.ai integrate with?
Dekan.ai lists 4 integrations on its Shopify marketplace page. The most prominent are GPT 5, Instagram, Messenger, Whatsapp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Dekan.ai support?
Dekan.ai declares support for 6 languages on its Shopify marketplace listing: English, Arabic, Spanish, German, French, Dutch. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.