Ctx: WhatsApp Chat + Marketing for Shopify App Store
Ctx: WhatsApp Chat + Marketing is the #10 ranked support app on Shopify, with a 4.9 average rating from 244 reviews, with a free plan available, as of July 8, 2026.
Ctx: WhatsApp Chat + Marketing is a Shopify App Store app by Softpulse Infotech, launched June 2015. With a rating of 4.9★ from 244 reviews, it currently ranks #10 in the Support category.
AppRanks data: Ctx: WhatsApp Chat + Marketing ranks #10 in Support on Shopify App Store, placing it in the top 34% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Ctx: WhatsApp Chat + Marketing is a category-leading Shopify app with a growing review traction. It is listed in the Support category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 244 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Softpulse Infotech — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About Ctx: WhatsApp Chat + Marketing
How Ctx: WhatsApp Chat + Marketing works
Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc
Screenshots
Key features
- All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
- WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
- Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
- Chat button with multiple agent, online hours, WhatsApp business API integration
- WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Cart DiscountsApply discounts at checkout to incentivize purchases.Common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.table-stakes
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.Common
- Checkout TrackingMonitor the checkout process to identify drop-off points.Common
- Conversion TrackingTrack and measure conversion rates to optimize marketing efforts.Common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Common
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.Differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Loox Reviews IntegrationCollect and display customer reviews with Loox integration.
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.Differentiator
- Review Request AutomationSend and manage requests for feedback and reviews.Differentiator
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Advanced Trigger ManagementSet up advanced triggers to initiate automated actions based on events.Differentiator
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.Differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp APIIntegrate WhatsApp messaging capabilities into your application.Differentiator
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.Differentiator
- API IntegrationConnect and integrate with external systems using API access.
- Order Confirmation MessagesSend automated messages confirming customer orders after purchase.Differentiator
Pricing plans
FREE
|
ADVANCED8.99/month
|
Most popular PREMIUM24.99/month
|
Category rankings
As of Jul 8, 2026- Support#10of 30Top 34%
- Store management#18of 37Top 49%
- Abandoned cart#33of 312Top 11%
- Chat#60of 386Top 16%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Ctx: WhatsApp Chat + Marketing ranks for 27 keywords across Shopify App Store. Here are the top 3:
- Rank #49
- Rank #6
- Rank #17
Competitors & alternatives
Ctx: WhatsApp Chat + Marketingdoesn't have curated competitor matchups yet. Other tracked support apps on Shopify:
Frequently asked questions
What is Ctx: WhatsApp Chat + Marketing?
Ctx: WhatsApp Chat + Marketing is an app for Shopify. It currently holds a 4.9-star rating from 244 merchant reviews, and it has been listed on the marketplace since 2015. It is listed under the Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Softpulse Infotech.
Is Ctx: WhatsApp Chat + Marketing free?
Ctx: WhatsApp Chat + Marketing offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers ADVANCED, PREMIUM unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Ctx: WhatsApp Chat + Marketing?
Ctx: WhatsApp Chat + Marketing is actively installed across Shopify stores tracked by AppRanks. Its review base of 244 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Support category on Shopify.
Where does Ctx: WhatsApp Chat + Marketing rank on Shopify?
Ctx: WhatsApp Chat + Marketing currently sits at position #10 in the Support category on Shopify. That places it in the top 33% of 30 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Ctx: WhatsApp Chat + Marketing integrate with?
Ctx: WhatsApp Chat + Marketing lists 6 integrations on its Shopify marketplace page. The most prominent are Shopify Flow, Judge.me, Loox Reviews, WhatsApp, WhatsApp API, WhatsApp Business API. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.