Chatifai AI Chatbot & Support for Shopify App Store
By Chatifai
Chatifai AI Chatbot & Support is the #40 ranked chat app on Shopify, with a 5.0 average rating from 36 reviews, with a free plan available, as of Sep 4, 2026.
Chatifai AI Chatbot & Support is a Shopify App Store app by Chatifai, launched April 2026. With a rating of 5.0★ from 36 reviews, it currently ranks #40 in the Chat category.
AppRanks data: Chatifai AI Chatbot & Support ranks #40 in Chat on Shopify App Store, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatifai AI Chatbot & Support is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 36 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Chatifai — established developer track record
Cons
- −Limited review base (36) — ratings can shift significantly with new feedback
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About Chatifai AI Chatbot & Support
How Chatifai AI Chatbot & Support works
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes.
Screenshots
Key features
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- All Features IncludedGet access to all features available in your subscription.niche
- All Growth Plan FeaturesEnjoy all features available in the Growth Plan.niche
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Single Team Member AccessAllow access for a single team member to manage the account.niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.niche
- Advanced CustomizationLeverage advanced options for deeper personalization of your setup.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
Pricing plans
Free
|
Startup39/month
|
Most popular Growth149/month
|
Scale239/month
|
Category rankings
As of Sep 5, 2026- Chat#40of 976Top 5%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chatifai AI Chatbot & Support ranks for 50 keywords across Shopify App Store. Here are the top 3:
- Rank #1
- Rank #3
- Rank #15
Competitors & alternatives
Chatifai AI Chatbot & Support doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Chatifai AI Chatbot & Support?
Chatifai AI Chatbot & Support is an app for Shopify. It currently holds a 5.0-star rating from 36 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chatifai.
Is Chatifai AI Chatbot & Support free?
Chatifai AI Chatbot & Support offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Startup, Growth, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Chatifai AI Chatbot & Support?
Chatifai AI Chatbot & Support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Chatifai AI Chatbot & Support rank on Shopify?
Chatifai AI Chatbot & Support currently sits at position #40 in the Chat category on Shopify. That places it in the top 4% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Chatifai AI Chatbot & Support support?
Chatifai AI Chatbot & Support declares support for 8 languages on its Shopify marketplace listing: English, German, Dutch, Spanish, French, Italian, with 2 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.