AI ChatBot & Live Chat is the #615 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 9, 2026.
AI ChatBot & Live Chat is a Shopify App Store app by Epicx, launched May 2025. With a rating of 5.0★ from 1 reviews, it currently ranks #615 in the Chat category.
AppRanks data: AI ChatBot & Live Chat ranks #615 in Chat on Shopify App Store, placing it in the top 63% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI ChatBot & Live Chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Epicx — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About AI ChatBot & Live Chat
How AI ChatBot & Live Chat works
Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving response times. Includes ticket system for organized support management. Customize widget colors, position and design to match your brand. Control when (page visits, delays, exit intent) and where it appears. Easy no-code installation helps boosts conversions by providing instant assistance when shoppers need it most.
Screenshots
Key features
- Engage shoppers via live chat – answer questions and close sales
- Automated bot instantly answers common questions, reducing support workload 24/7
- Resolve support requests faster with an integrated ticketing solution
- Match colors & position to your brand. Control when/where it appears on store
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Email ChatIntegrate email communication within your chat platform.differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Custom TriggersDefine specific triggers for automated workflows based on your criteria.niche
- DesignAccess a suite of tools for creating and editing designs.
Category rankings
As of Sep 10, 2026- Chat#615of 980Top 63%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI ChatBot & Live Chat ranks for 25 keywords across Shopify App Store. Here are the top 3:
- 1.chatboxRank #137
- Rank #144
- Rank #151
Competitors & alternatives
AI ChatBot & Live Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is AI ChatBot & Live Chat?
AI ChatBot & Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Epicx.
Is AI ChatBot & Live Chat free?
AI ChatBot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses AI ChatBot & Live Chat?
AI ChatBot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does AI ChatBot & Live Chat rank on Shopify?
AI ChatBot & Live Chat currently sits at position #615 in the Chat category on Shopify. That places it in the top 63% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.