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bitChat: WhatsApp AI Chatbot for Shopify App Store
5.0(11 reviews)Free plan availableLaunched May 2023
bitChat: WhatsApp AI Chatbot is a Shopify App Store app by bitbybit Studio, launched May 2023. With a rating of 5.0★ from 11 reviews, it currently ranks #28 in the Helpdesk category.
AppRanks data: bitChat: WhatsApp AI Chatbot ranks #28 in Helpdesk on Shopify App Store, placing it in the top 17% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
bitChat: WhatsApp AI Chatbot is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 11 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by bitbybit Studio — established developer track record
Cons
- −Limited review base (11) — ratings can shift significantly with new feedback
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About bitChat: WhatsApp AI Chatbot
Turn chats into checkouts - 24/7 AI Agent that answers, sells and tag chats on WhatsApp, IG & FB.
How bitChat: WhatsApp AI Chatbot works
bitChat turns WhatsApp, Instagram and Facebook messages into sales and instant support. The AI answers FAQs, recommends products, adds items to cart and drops secure checkout links. Chats are auto‑tagged for CRM and routed to a shared inbox when humans need to step in. Runs on the official WhatsApp Cloud API, syncs live with your store data, and sets up in minutes—no code required.
Screenshots
Key features
- 24/7 AI replies on WhatsApp, IG & FB
- Build carts & send checkout links in chat
- AI‑tag chats for CRM & handoff
- Shared inbox for all agents
- Official WhatsApp Cloud API
Pricing plans
Free
- 100 AI replies per month
- 100 help tickets per month
- WhatsApp API, IG Chat, FB Integrations
- AI Studio: build, test & deploy AI Agent
- AI Product Recommendation
- AI tagging for chat topics
- Shared inbox for team replies
- Customizable Chat Widget
Basic
39/month
- 2,500 AI replies per month
- 1,000 help tickets per month
- 6 agents, 10 custom AI labels
- WhatsApp Flows & Catalog
- Shopify sync
- Customizable chat widget
- Advanced analytics dashboard
- Hide watermark footer
Most popular
Standard
99/month
- 8,000 AI replies per month
- 3,000 help tickets per month
- 20 agents, 20 custom AI labels
- Advanced AI Flows & templates
- Multi-agent shared inbox
Pro
299/month
- 25,000 AI replies per month
- 10,000 help tickets per month
- 20 agents, 20 custom AI labels
- Custom AI skills & Flows
- Access to full bitbybit suite (6 apps)
Category rankings
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
bitChat: WhatsApp AI Chatbot ranks for 44 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #50
- Rank #16
- Rank #23
+41 more keywords — Sign up to unlock the full listSign up free
Competitors & alternatives
bitChat: WhatsApp AI Chatbot doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Redo
Compare4.9(574)
Willdesk: Live Chat&AI Chatbot
Compare4.8(369)
Gorgias: AI, Helpdesk & Chat
Compare4.3(635)
Chatway Live Chat & AI Chatbot
Compare4.9(259)
SB: Helpdesk, Live Chat & FAQs
Compare4.7(328)
Where bitChat: WhatsApp AI Chatbot stands in the Helpdesk category
bitChat: WhatsApp AI Chatbot ranks #28 of 167 apps in the Helpdesk category, placing it in the top 17% of the listing.
Languages & integrations
Languages supported
English
Integrates with
CheckoutChatGPTFacebook & InstagramWhatsAppWhatsApp APIWhatsApp Business
Support
Get help with bitChat: WhatsApp AI Chatbot:
- Email:[email protected]
89
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Frequently asked questions
What is bitChat: WhatsApp AI Chatbot?
bitChat: WhatsApp AI Chatbot is an app for Shopify. It currently holds a 5.0-star rating from 11 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by bitbybit Studio.
Is bitChat: WhatsApp AI Chatbot free?
bitChat: WhatsApp AI Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Standard, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses bitChat: WhatsApp AI Chatbot?
bitChat: WhatsApp AI Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does bitChat: WhatsApp AI Chatbot rank on Shopify?
bitChat: WhatsApp AI Chatbot currently sits at position #28 in the Helpdesk category on Shopify. That places it in the top 17% of 167 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does bitChat: WhatsApp AI Chatbot integrate with?
bitChat: WhatsApp AI Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Checkout, ChatGPT, Facebook & Instagram, WhatsApp, WhatsApp API, WhatsApp Business. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
Explore more on AppRanks
- Browse all Shopify apps
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- Marketplace metrics glossary
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