Athena AI 24/7 Live Chatbot is the #42 ranked faq app on Shopify, with a 4.5 average rating from 4 reviews, with a free plan available, as of Sep 11, 2026.
Athena AI 24/7 Live Chatbot is a Shopify App Store app by DevFortress, launched September 2025. With a rating of 4.5★ from 4 reviews, it currently ranks #42 in the FAQ category.
AppRanks data: Athena AI 24/7 Live Chatbot ranks #42 in FAQ on Shopify App Store, placing it in the top 30% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Athena AI 24/7 Live Chatbot is a highly rated Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.5★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by DevFortress — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
Looking to switch from Athena AI 24/7 Live Chatbot?
See Athena AI 24/7 Live Chatbot's alternatives ranked by audit score, rating, and review velocity.
About Athena AI 24/7 Live Chatbot
How Athena AI 24/7 Live Chatbot works
Athena AI gives your store an AI chatbot that works right out of the box:
Free forever: Install and deploy immediately. The chatbot automatically uses your storefront data (the same information your customers see) to provide 24/7 support, product guidance, and recommendations. No setup, no configuration, no hidden costs. Optional Pro features: Customization and analytics are available on the Athena Agents platform for $5.99/month (accessible via the “Edit Your Agent” button after install)
Screenshots




Key features
- Live Chat & AI Chatbot: 24/7 support recommending products from your store
- Instantly Setup: create a ChatGPT-like AI assistant in less than a minute
- Smart Store Knowledge: Athena uses your store info for accurate, helpful replies
- Customer support: Guide shoppers and suggest products effortlessly
- Sales recommendation: recommend products to potential customers
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI GenerationGenerate content and responses using advanced AI algorithms.niche
- Anthropic ClaudeUtilize Anthropic Claude for enhanced AI-driven interactions and support.niche
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- ChatGPT IntegrationIntegrate ChatGPT for AI-driven customer support and engagement.common
- Collection Page ManagementOrganize and manage your collection pages for better product visibility.niche
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- DeepSeekLeverage DeepSeek for enhanced data retrieval and insights.niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- FAQ PageCreate and manage FAQ pages to address common customer inquiries.niche
- Google Gemini IntegrationLeverage Google Gemini for advanced capabilities in your applications.niche
- Advanced GPT ModelsIntegrate the latest GPT models for powerful language processing and generation.niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.common
- Image ManagementEasily upload and organize images for your product listings.niche
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.common
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product Page ManagementCreate and manage individual product pages to enhance customer experience.niche
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Search and Filter FunctionalityCombine search and filtering for efficient product discovery.niche
- Translation ServicesTranslate your store content into different languages.niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Voice SupportProvide assistance to customers through voice communication channels.common
- Easy SetupProvide a quick and guided setup process for users to get started easily.niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.common
Category rankings
As of Sep 12, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Athena AI 24/7 Live Chatbot ranks for 30 keywords across Shopify App Store. Here are the top 3:
- 1.faqsRank #22
- Rank #87
- Rank #20
Competitors & alternatives
Athena AI 24/7 Live Chatbot doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is Athena AI 24/7 Live Chatbot?
Athena AI 24/7 Live Chatbot is an app for Shopify. It currently holds a 4.5-star rating from 4 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by DevFortress.
Is Athena AI 24/7 Live Chatbot free?
Athena AI 24/7 Live Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Athena AI 24/7 Live Chatbot?
Athena AI 24/7 Live Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does Athena AI 24/7 Live Chatbot rank on Shopify?
Athena AI 24/7 Live Chatbot currently sits at position #42 in the FAQ category on Shopify. That places it in the top 30% of 140 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Athena AI 24/7 Live Chatbot integrate with?
Athena AI 24/7 Live Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Anthropic Claude, Athena AI, ChatGPT, DeepSeek, Google Gemini, GPT-5. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.