Side-by-side comparison · 24 data points
Instantly setup your store's ChatGPT AI Assistant for product recommendations and FAQs. Live 24/7.
| Athena AI 24/7 Live Chatbot | HelpLab FAQ Page, Product FAQs | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
Easily create FAQ page for your store or products to reduce your customer service time & usefulness.
| Metric | Athena AI 24/7 Live Chatbot | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | 4 | ★ 225 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2025 | Mar 2020 |
Based on the data on this page, HelpLab FAQ Page, Product FAQs is the stronger choice for most Shopify App Store merchants — 5.0★ vs Athena AI 24/7 Live Chatbot's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Athena AI 24/7 Live Chatbot at Free, HelpLab FAQ Page, Product FAQs at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
HelpLab FAQ Page, Product FAQs has the larger user base (225 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Athena AI 24/7 Live Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to HelpLab FAQ Page, Product FAQs; mid-market and enterprise merchants with specific feature requirements should evaluate both — Athena AI 24/7 Live Chatbot's 4-review base may include the workflow context that matches your specific use case better than HelpLab FAQ Page, Product FAQs's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Athena AI 24/7 Live Chatbot audit • HelpLab FAQ Page, Product FAQs audit
| Keyword | Athena AI 24/7 Live Chatbot | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| faqs | #22 | #5 |
| ai faq bot | #87 | #13 |
| faq chatbot | #235 | #16 |
| customer support | #216 | #166 |
Both Athena AI 24/7 Live Chatbot and HelpLab FAQ Page, Product FAQs offer paid plans only. Athena AI 24/7 Live Chatbot starts at Free; HelpLab FAQ Page, Product FAQs starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
HelpLab FAQ Page, Product FAQs has the higher average rating (5.0★ from 225 reviews) compared to Athena AI 24/7 Live Chatbot (4.5★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
HelpLab FAQ Page, Product FAQs holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. HelpLab FAQ Page, Product FAQs has the deeper published review base (225 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Athena AI 24/7 Live Chatbot typically suits early-stage and growth-mode teams based on its published review base (4 reviews). HelpLab FAQ Page, Product FAQs typically suits early-stage and growth-mode teams based on its published review base (225 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Athena AI 24/7 Live Chatbot and HelpLab FAQ Page, Product FAQs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Athena AI 24/7 Live Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
