Side-by-side comparison · 24 data points
Instantly setup your store's ChatGPT AI Assistant for product recommendations and FAQs. Live 24/7.
| Athena AI 24/7 Live Chatbot | Rapid Reviews | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
| Metric | Athena AI 24/7 Live Chatbot | Rapid Reviews: Product Reviews |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | 4 | ★ 116 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2025 | May 2022 |
Based on the data on this page, Rapid Reviews: Product Reviews is the stronger choice for most Shopify App Store merchants — 5.0★ vs Athena AI 24/7 Live Chatbot's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Athena AI 24/7 Live Chatbot at Free, Rapid Reviews: Product Reviews at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Rapid Reviews: Product Reviews has the larger user base (116 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Athena AI 24/7 Live Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Rapid Reviews: Product Reviews; mid-market and enterprise merchants with specific feature requirements should evaluate both — Athena AI 24/7 Live Chatbot's 4-review base may include the workflow context that matches your specific use case better than Rapid Reviews: Product Reviews's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Athena AI 24/7 Live Chatbot audit • Rapid Reviews: Product Reviews audit
| Keyword | Athena AI 24/7 Live Chatbot | Rapid Reviews |
|---|---|---|
| photo video reviews | Not ranked | #12 |
| live chat ai | #20 | Not ranked |
| faqs | #22 | Not ranked |
| unlimited product reviews | Not ranked | #24 |
| star ratings and | Not ranked | #24 |
Both Athena AI 24/7 Live Chatbot and Rapid Reviews: Product Reviews offer paid plans only. Athena AI 24/7 Live Chatbot starts at Free; Rapid Reviews: Product Reviews starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Rapid Reviews: Product Reviews has the higher average rating (5.0★ from 116 reviews) compared to Athena AI 24/7 Live Chatbot (4.5★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Rapid Reviews: Product Reviews holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Rapid Reviews: Product Reviews has the deeper published review base (116 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Athena AI 24/7 Live Chatbot typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Rapid Reviews: Product Reviews typically suits early-stage and growth-mode teams based on its published review base (116 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Athena AI 24/7 Live Chatbot and Rapid Reviews: Product Reviews both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Athena AI 24/7 Live Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
