3Dsellers ‑ CRM & Helpdesk for Shopify App Store
By 3Dsellers
3Dsellers ‑ CRM & Helpdesk is the #166 ranked chat app on Shopify, with a 5.0 average rating from 2 reviews, with a free plan available, as of July 9, 2026.
3Dsellers ‑ CRM & Helpdesk is a Shopify App Store app by 3Dsellers, launched November 2020. With a rating of 5.0★ from 2 reviews, it currently ranks #166 in the Chat category.
AppRanks data: 3Dsellers ‑ CRM & Helpdesk ranks #166 in Chat on Shopify App Store, placing it in the top 43% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
3Dsellers ‑ CRM & Helpdesk is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by 3Dsellers — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About 3Dsellers ‑ CRM & Helpdesk
How 3Dsellers ‑ CRM & Helpdesk works
At 3Dsellers, we have a wide range of integrations with popular eCommerce platforms, such as Shopify, Amazon, eBay, and more. With over 10 years of experience, we’ve helped thousands of online sellers grow their businesses. Our suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. With 3Dsellers, you can focus on growing your business, while we take care of the rest.
Screenshots
Key features
- Centralized Helpdesk - Manage all your eCommerce customer support in one place.
- Email Templates - Respond faster with message templates.
- Auto Responder - Automate your workflow with auto responder.
- Auto Messages - Helps you stay in touch with your customers automatically.
- Automated Feedback Reminders and Alerts - to help you ensure great reviews.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- Chat AssignmentAssign chats to specific team members for better management.Common
- Chat FlowsCreate structured chat flows to guide conversations effectively.Common
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Dedicated Account ManagerWork with a dedicated account manager for tailored support.
- Email ChatIntegrate email communication within your chat platform.Common
- Gmail IntegrationConnect your site with Gmail for seamless email communication.Common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Quick RepliesProvide instant responses to common customer inquiries.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Tag ManagementOrganize and categorize items or customers using tags for better tracking.
- Unlimited Channel SupportAccess unlimited channels for your business operations.
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Automated Order ManagementStreamline and manage orders automatically for efficiency.Common
Pricing plans
Essential25/month
|
Pro39/month
|
Most popular Growth199/month
|
Category rankings
As of Jul 9, 2026- Chat#166of 387Top 43%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
3Dsellers ‑ CRM & Helpdesk ranks for 9 keywords across Shopify App Store. Here are the top 3:
- 1.chatRank #226
- Rank #13
- Rank #14
Competitors & alternatives
3Dsellers ‑ CRM & Helpdeskdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is 3Dsellers ‑ CRM & Helpdesk?
3Dsellers ‑ CRM & Helpdesk is an app for Shopify. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 3Dsellers.
Is 3Dsellers ‑ CRM & Helpdesk free?
3Dsellers ‑ CRM & Helpdesk does not offer a permanent free plan on Shopify. Pricing starts at 25, and the listed tiers are Essential, Pro, Growth. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses 3Dsellers ‑ CRM & Helpdesk?
3Dsellers ‑ CRM & Helpdesk is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does 3Dsellers ‑ CRM & Helpdesk rank on Shopify?
3Dsellers ‑ CRM & Helpdesk currently sits at position #166 in the Chat category on Shopify. That places it in the top 43% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does 3Dsellers ‑ CRM & Helpdesk integrate with?
3Dsellers ‑ CRM & Helpdesk lists 6 integrations on its Shopify marketplace page. The most prominent are Amazon, eBay, Etsy, Facebook, Gmail, Instagram. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.