Servicenow Manager by NexGen for Salesforce

Flow Connector for ServiceNow lets any Salesforce admin or Flow builder invoke ServiceNow REST APIs declaratively — as native Flow actions. Create, read, update and delete Incidents, Change Requests, Service Requests, Requested Items and Tasks; query and maintain CMDB Configuration Items and their relationships; look up Knowledge articles, attachments, journal entries and users — all from Flow Builder, with clicks, not code. Salesforce admins, IT service teams and operations leaders who need Salesforce (Sales or Service Cloud) and ServiceNow ITSM to act as one process — for example: a Salesforce Case escalates into a ServiceNow Incident automatically; a closed Change Request updates the Salesforce record that raised it; an onboarding Flow raises Requested Items in ServiceNow. IT stops writing and maintaining Apex callouts or paying for middleware subscriptions. Processes that took swivel-chair double entry run in real time in both systems. Admins own the integration end-to-end in the tool they already use — Flow Builder. A second-generation managed package with a deliberately minimal footprint: no Apex, no Lightning components, no Visualforce, no bundled UI, no external hosting,