CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey for Salesforce
By CXIQ
- Category rank
- #22 in Surveys
- Price from
- $650 / company / month (USD)
- Listing audit
- 67/100
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is a Salesforce AppExchange app by CXIQ. With a rating of 5.0★ from 2 reviews, it currently ranks #22 in the Surveys category.
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is the #22 ranked Surveys app on Salesforce, with a 5.0 average rating from 2 reviews, as a paid app, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey ranks #22 of 57 in Surveys on Salesforce. It holds a 5.0★ average from 2 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2021
Cons
- −Only 2 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey
How CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey works
CXIQ is a native Salesforce feedback collection and analysis platform that provides a 360-degree view of your customer journey. With CXIQ, you can easily capture customer feedback (NPS, CSAT, CES, or PMF) at multiple touchpoints to gain a deeper understanding of customer experience.
With CXIQ, you can easily create feedback requests with custom branding (logos & colors) in minutes, without any coding or third-party platforms. The platform enables you to send feedback requests with a single NPS, CSAT, CES, or PMF question. Optionally you can configure the platform to direct happy "promoters" to external review sites, while "detractors" can privately share their issues. All feedback is stored in real-time customer journey maps.
Benefits: Gain Deeper Insights - CXIQ helps you understand your customer experience with Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), or Product Market Fit (PMF). Take Action - Capture and act on customer pain points and feedback to improve customer experience. Drive Growth - Leverage promoters to get positive referrals or reviews on Google, TrustPilot, Yelp, and other platforms.
Key features
- Create Custom Surveys with Ease - CXIQ offers pre-built questions NPS, CSAT, CES and PMF. Easily design and distribute customized feedback requests that reflect your brand.
- Deliver a Seamless Customer Experience Across Channels - Gather feedback via email, web, QR codes, and SMS at various touchpoints throughout the customer journey to gain a comprehensive understanding of the CX.
