CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey for Salesforce AppExchange
By CXIQ
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is the #24 ranked surveys app on Salesforce, with a 5.0 average rating from 2 reviews, as a paid app, as of Jul 16, 2026.
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is a Salesforce AppExchange app by CXIQ. With a rating of 5.0★ from 2 reviews, it currently ranks #24 in the Surveys category.
AppRanks data: CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey ranks #24 in Surveys on Salesforce AppExchange, placing it in the top 43% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is a category-leading Salesforce app with a limited review volume. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by CXIQ — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey
How CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey works
CXIQ is a native Salesforce feedback collection and analysis platform that provides a 360-degree view of your customer journey. With CXIQ, you can easily capture customer feedback (NPS, CSAT, CES, or PMF) at multiple touchpoints to gain a deeper understanding of customer experience.
With CXIQ, you can easily create feedback requests with custom branding (logos & colors) in minutes, without any coding or third-party platforms. The platform enables you to send feedback requests with a single NPS, CSAT, CES, or PMF question. Optionally you can configure the platform to direct happy "promoters" to external review sites, while "detractors" can privately share their issues. All feedback is stored in real-time customer journey maps.
Benefits: Gain Deeper Insights - CXIQ helps you understand your customer experience with Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), or Product Market Fit (PMF). Take Action - Capture and act on customer pain points and feedback to improve customer experience. Drive Growth - Leverage promoters to get positive referrals or reviews on Google, TrustPilot, Yelp, and other platforms.
Key features
- Create Custom Surveys with Ease - CXIQ offers pre-built questions NPS, CSAT, CES and PMF. Easily design and distribute customized feedback requests that reflect your brand.
- Deliver a Seamless Customer Experience Across Channels - Gather feedback via email, web, QR codes, and SMS at various touchpoints throughout the customer journey to gain a comprehensive understanding of the CX.
- Track CX Metrics with Ease - monitor customer experience scores at multiple touchpoints across all of your services or branches. Get a bird's eye view of your customer journeys and the pain points that need to be addressed to improve the experience.
Category rankings
As of Jul 16, 2026- Surveys#24of 56Top 43%
- Marketing Automation#51of 152Top 34%
- Marketing#215of 933Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey ranks for 19 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #3
- Rank #3
- 3.csat cesRank #5
Competitors & alternatives
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey doesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey?
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by CXIQ.
Is CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey free?
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey does not offer a permanent free plan on Salesforce. Pricing starts at 650, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey?
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys category on Salesforce.
Where does CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey rank on Salesforce?
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey currently sits at position #24 in the Surveys category on Salesforce. That places it in the top 43% of 56 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey integrate with?
CXIQ- Capture NPS, CSAT, CES, PMF across the customer journey lists 3 integrations on its Salesforce marketplace page. The most prominent are Marketing Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.