Hearsay | Embedded Relate for Salesforce
- Category rank
- #5 in Chat And Web Conferencing
- Listing audit
- 69/100
Hearsay | Embedded Relate is a Salesforce AppExchange app by Hearsay Systems. With a rating of 5.0★ from 1 reviews, it currently ranks #5 in the Chat And Web Conferencing category.
Hearsay | Embedded Relate is the #5 ranked Chat And Web Conferencing app on Salesforce, with a 5.0 average rating from 1 review, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Hearsay | Embedded Relate ranks #5 of 65 in Chat And Web Conferencing on Salesforce. It holds a 5.0★ average from 1 review on Salesforce.
Pros
- +Listed on Salesforce since 2021
Cons
- −Only 1 review — the average can still move with a few new ratings
About Hearsay | Embedded Relate
How Hearsay | Embedded Relate works
Supporting both employee-owned (BYOD) and company-issued mobile devices, Hearsay empowers tens of thousands of sales reps and relationship managers to engage with customers on modern channels through text messaging and mobile calling. By leveraging Hearsay’s persistent texting capabilities, firms in high-touch industries like financial services can better equip their field to engage and service customers while adhering to the regulatory and brand care standards.
Embedded Relate for Salesforce optimizes field efficiency and the client experience with compliant 1:1 texting right within Salesforce. Hearsay enriches your CRM to provide full context into critical customer and prospect relationships, while also unlocking value-add capabilities like integration with Salesforce workflows - including Lightning Flows, Tasks, Action Plans and Journeys - and embedding Hearsay communication solutions within the Salesforce user interface.
Hearsay’s Managed Package works seamlessly across Salesforce Clouds, including Sales Cloud, Service Cloud, Financial Services Cloud and Marketing Cloud.
Key features
- UNLOCK PERSISTENT, 1-TO-1 TEXTING FOR RELATIONSHIP MANAGERS AND SALES REPS Unlike chat solutions, Hearsay offers the freedom to start, pause and resume conversations - ideal for complex, continuous customer interactions rather than quick transactions.
- EMBED TEXTING ANYWHERE IN SALESFORCE Embedded in Sales Cloud, Service Cloud, and Financial Services Cloud, with workflow integration and real-time activity sync of calls and text messages in Salesforce Contact, Lead, Person, and Household records.
