Hearsay for Salesforce for Salesforce AppExchange
Hearsay for Salesforce is the #15 ranked chat and web conferencing app on Salesforce, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Hearsay for Salesforce is a Salesforce AppExchange app by Hearsay Systems. With a rating of 5.0★ from 1 reviews, it currently ranks #15 in the Chat And Web Conferencing category.
AppRanks data: Hearsay for Salesforce ranks #15 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hearsay for Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Hearsay Systems — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Hearsay for Salesforce
How Hearsay for Salesforce works
Supporting both employee-owned (BYOD) and company-issued mobile devices, Hearsay empowers tens of thousands of sales reps and relationship managers to engage with customers on modern channels through text messaging and mobile calling. By leveraging Hearsay’s persistent texting capabilities, firms in high-touch industries like financial services can better equip their field to engage and service customers while adhering to the regulatory and brand care standards.
Embedded Relate for Salesforce optimizes field efficiency and the client experience with compliant 1:1 texting right within Salesforce. Hearsay enriches your CRM to provide full context into critical customer and prospect relationships, while also unlocking value-add capabilities like integration with Salesforce workflows - including Lightning Flows, Tasks, Action Plans and Journeys - and embedding Hearsay communication solutions within the Salesforce user interface.
Hearsay’s Managed Package works seamlessly across Salesforce Clouds, including Sales Cloud, Service Cloud, Financial Services Cloud and Marketing Cloud.
Key features
- UNLOCK PERSISTENT, 1-TO-1 TEXTING FOR RELATIONSHIP MANAGERS AND SALES REPS Unlike chat solutions, Hearsay offers the freedom to start, pause and resume conversations - ideal for complex, continuous customer interactions rather than quick transactions.
- EMBED TEXTING ANYWHERE IN SALESFORCE Embedded in Sales Cloud, Service Cloud, and Financial Services Cloud, with workflow integration and real-time activity sync of calls and text messages in Salesforce Contact, Lead, Person, and Household records.
- GET UP AND RUNNING IN WEEKS, NOT MONTHS Take advantage of Hearsay's industry-specific compliance rules engines with baked-in best practices (available for Insurance, Wealth Management, and Banking) to configure quickly and accelerate time to deployment.
Category rankings
As of Sep 12, 2026- Chat And Web Conferencing#15of 65Top 24%
- Collaboration#71of 401Top 18%
- Productivity#416of 1,664Top 25%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Hearsay for Salesforce ranks for 4 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Hearsay for Salesforce doesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Frequently asked questions
What is Hearsay for Salesforce?
Hearsay for Salesforce is an app for Salesforce. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2021. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Hearsay Systems.
Who uses Hearsay for Salesforce?
Hearsay for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Where does Hearsay for Salesforce rank on Salesforce?
Hearsay for Salesforce currently sits at position #15 in the Chat And Web Conferencing category on Salesforce. That places it in the top 23% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Hearsay for Salesforce integrate with?
Hearsay for Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Financial Services Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Hearsay for Salesforce support?
Hearsay for Salesforce declares support for 6 languages on its Salesforce marketplace listing: en, fr, de, it, pt, es. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.