- Category rank
- #376 in Customer Service
- Price from
- $2,000 / company / month (USD)
- Listing audit
- 71/100
Mindsay: Customer Service Chatbot and Agent Handover is a Salesforce AppExchange app by Mindsay. With a rating of 5.0★ from 2 reviews, it currently ranks #376 in the Customer Service category.
Mindsay: Customer Service Chatbot and Agent Handover is the #376 ranked Customer Service app on Salesforce, with a 5.0 average rating from 2 reviews, as a paid app, as of Nov 5, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 5, 2026
Mindsay: Customer Service Chatbot and Agent Handover ranks #376 of 1,158 in Customer Service on Salesforce. It holds a 5.0★ average from 2 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2020
Cons
- −Only 2 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Mindsay: Customer Service Chatbot and Agent Handover
How Mindsay: Customer Service Chatbot and Agent Handover works
Mindsay is a leading Conversational AI solution. Our AI-powered chatbots let companies provide always-on support to quickly resolve customer requests. With the help of natural language processing (NLP) technology, our bots understand your customers, no matter which language they speak.
- Automate your customer-facing processes, from simple FAQs to complex transactions - Respond to customers with images, maps, videos, and more - Speak to your customers in 110 languages - Seamlessly handover to a human agent
Key features
- GET QUICK RESULTS Create a bot in 4 weeks. Our virtual assistants are already trained using 100,000s of industry-specific conversations so it can answer your most frequently asked questions from day 1.
- EASY MAINTENANCE Build your chatbot and monitor its performance on a user-friendly chatbot platform. Easily update bots, connect to new channels, and track KPIs without any help from your IT department.
- SEAMLESSLY HAND OVER TO HUMAN AGENT Mindsay's integration with Salesforce allows agent handover by creating a case or through Live Chat.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
