What is Mindsay: Customer Service Chatbot and Agent Handover's Salesforce App Store audit score?

Mindsay: Customer Service Chatbot and Agent Handover scored 68/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 71/100, Visual Assets 50/100, Categories & Discoverability 50/100, Technical & Support 50/100, Languages 100/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.

AppRanks

Mindsay: Customer Listing Audit — 68/100

Quick verdict

Generated from Mindsay: Customer Service Chatbot and Agent Handover's audit data

Mindsay: Customer Service Chatbot and Agent Handover scores 68/100 across 6 category checks, which tracks in the middle band, with 3 of 6 categories below the headline. Strengths: title optimization holds at 100/100, so the listing isn't fundamentally broken — the lift is in tightening specific weaknesses. Watch-items: technical & support (50/100) and categories & discoverability (50/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.

Mindsay: Customer Service Chatbot and Agent Handover

Q: What is Mindsay: Customer Service Chatbot and Agent Handover doing well?

Mindsay: Customer Service Chatbot and Agent Handover's strongest audit area is Title Optimization, scored at 100/100. Of the 4 checks AppRanks runs in this category, 4 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before Mindsay: Customer Service Chatbot and Agent Handover loses its current edge in this category.

Q: What can Mindsay: Customer Service Chatbot and Agent Handover improve?

The weakest area in Mindsay: Customer Service Chatbot and Agent Handover's audit is Visual Assets, scored at 50/100. The failing checks are screenshot count, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

Independent listing audit — Salesforce

68/100·grade C·★ 5 (2)·audited 1d ago·0 changes in 30d

View app

68/100

Grade C

Needs work

Overall

68/100

weighted across 6 areas

Grade

mid tier

Last audit

1d ago

refreshed 1h ago

Changes

0 30d

view history →

This is an independent listing audit for Mindsay: Customer Service Chatbot and Agent Handover on Salesforce. It scored 68/100 (grade C) on today's snapshot. Top strength: Languages at 100/100. Biggest gap: Visual Assets at 50/100. We re-audit every 24 hours from the canonical Salesforce listing.

Section breakdown

Detailed checks & fixes

Title Length52/80 chars
Title Keywords6 keywords found
Brand Name PositionTitle starts with a brand name
Separator UsageUses separator to structure title

Introduction254/500 chars
Intro Keywords22 unique keywords
Description512/2000 chars — under 60% of limit
Description Keywords40 unique keywords
Feature List3/5 features — add more
Feature Clarity3 feature(s) exceed 80 chars
Demo StoreNo demo store URL

High impact

Description

Your description uses 512 of 2000 characters. Expand it with features, benefits, and use cases.

App IconApp icon is set
Screenshot CountNo screenshots
Hero VideoNo video content found

High impact

Screenshot Count

Add at least 5 high-quality screenshots showing your app's key features and UI.

Category CountOnly 1 category
Category NamesAll categories have names
Feature TagsNo feature tags
IntegrationsNo integrations listed

Medium impact

Category Count

Add your app to at least 2 categories to appear in more browse results.

Demo StoreNo demo store
Privacy PolicyNo privacy policy
FAQNo FAQ
DocumentationNo documentation link
TutorialNo tutorial or guide
Pricing Plans1 plan(s) with details

Medium impact

Demo Store

Set up a demo store so merchants can preview your app before installing.

Language Count16 languages supported
EnglishEnglish supported
SpanishSpanish supported
FrenchFrench supported
GermanGerman supported
PortuguesePortuguese supported

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Methodology

Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary

Explore further

HistoryMindsay: Customer Service Chatbot and Agent Handover changes0 updates in 30d BenchmarkVisual Assets rankingWhere Mindsay: Customer Service Chatbot and Agent Handover sits AppsMindsay: Customer Service Chatbot and Agent Handover overviewReviews · keywords BestTop Salesforce appsBeyond Mindsay: Customer Service Chatbot and Agent Handover MethodologyHow we score6-area weighted rubric GlossaryAudit termsScore, tier, sections

Last updated: September 11, 2026

Quick verdict

Mindsay: Customer Service Chatbot and Agent Handover

How Mindsay: Customer Service Chatbot and Agent Handover's 68/100 breaks down

Frequently asked questions

What is Mindsay: Customer Service Chatbot and Agent Handover's Salesforce App Store audit score?

What is Mindsay: Customer Service Chatbot and Agent Handover doing well?

What can Mindsay: Customer Service Chatbot and Agent Handover improve?

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