- Category rank
- #1 in Field Service
- Price from
- $30 / user / month (USD)
- Listing audit
- 69/100
Fastcall CTI: Phone, SMS & Dialer – 100% Salesforce is a Salesforce AppExchange app by Fastcall. With a rating of 4.9★ from 124 reviews, it currently ranks #1 in the Field Service category.
Fastcall CTI: Phone, SMS & Dialer – 100% Salesforce is the #1 ranked Field Service app on Salesforce, with a 4.9 average rating from 124 reviews, as a paid app, as of Nov 7, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 7, 2026
Fastcall CTI: Phone, SMS & Dialer – 100% Salesforce is a category-leading Field Service app on Salesforce, ranked #1 of 124 in the category. It holds a 4.9★ average from 124 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +#1 of 124 in Field Service
- +4.9★ average across 124 reviews
- +Listed on Salesforce since 2013
Cons
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Fastcall CTI: Phone, SMS & Dialer – 100% Salesforce
How Fastcall CTI: Phone, SMS & Dialer – 100% Salesforce works
Fastcall is a Salesforce-native CTI for calling and SMS on desktop and mobile. Your team can make and receive business calls, send texts, and capture communications in Salesforce and Salesforce Mobile—without moving between a separate telephony app and the CRM.
Fastcall turns a user’s mobile phone into a connected Salesforce work device. Teams can route inbound and outbound mobile calls, record supported calls, and report on activity alongside desk-based communications, helping keep customer conversations visible in Salesforce.
Fastcall also brings SMS into the Salesforce workflow. Messages can be sent from the customer context and logged as Salesforce activity, giving managers a clearer view of outreach, responses, and outcomes while reducing manual data entry.
Built to look and work like Salesforce, Fastcall helps teams adopt calling and messaging in the interface they already use. The result is a Salesforce-first phone and SMS experience that keeps customer communication, activity history, and reporting connected across desktop and mobile.
Key features
- Native calling and SMS in Salesforce—on desktop and mobile Fastcall quick actions let users call and text from any Salesforce record in Salesforce Mobile, with interactions automatically logged to the CRM.
- Turn mobile phones into Salesforce-connected business devices Support outbound, inbound, and simultaneous ringing on users’ mobile phones, while automatically recording supported call activity in Salesforce.
