Chatter Blacklist for Salesforce AppExchange
Chatter Blacklist is the #9 ranked chat and web conferencing app on Salesforce, with a 3.1 average rating from 23 reviews, with a free plan available, as of July 8, 2026.
Chatter Blacklist is a Salesforce AppExchange app by Salesforce Labs. With a rating of 3.1★ from 23 reviews, it currently ranks #9 in the Chat And Web Conferencing category.
AppRanks data: Chatter Blacklist ranks #9 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 14% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatter Blacklist is a mixed-rating Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 23 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce Labs — established developer track record
Cons
- −Average rating below 4.0 (3.1★) — read recent low-star reviews before committing
- −Limited review base (23) — ratings can shift significantly with new feedback
Looking to switch from Chatter Blacklist?
See Chatter Blacklist's alternatives ranked by audit score, rating, and review velocity.
About Chatter Blacklist
How Chatter Blacklist works
Chatter Blacklist allows organizations to add a series of words, phrases, or custom expressions to a blacklist---a list of words which are disallowed by company policies or compliance rules. Such words may include swear words, racist statements, sexist remarks, "Just installed Chatter" messages, SSNs & more.
Chatter Blacklist can also be used to prevent the "I just installed..." messages but adding the phrase "just installed chatter for" & checking "prevent post on breach", or using the new custom expression function, you can block patterns such as SSN, emails etc.
Words or phrases added to the blacklist will be automatically checked whenever a user posts via Chatter with the offending words scrubbed from the post with the option of an admin being notified of the breach of conduct. In addition, posts with offending words can be prevented from being posted entirely.
How do I get started? Using Chatter Blacklist is easy, simply navigate to the Blacklisted Words tab, add a word, phrase, or custom expression & save the record. Watch the tutorial video on the apps "About" tab once you install.
Want to know more? Follow Quinton Wall on Twitter @quintonwall
Key features
- Enforce compliance in Chatter posts, comments and status updates
- Block "just installed Chatter" messages, SSNs, and more
- All compliance breaches audited
Category rankings
As of Jul 8, 2026- Chat And Web Conferencing#9of 65Top 14%
- Collaboration#59of 394Top 15%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chatter Blacklist ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Chatter Blacklistdoesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Frequently asked questions
What is Chatter Blacklist?
Chatter Blacklist is an app for Salesforce. It currently holds a 3.1-star rating from 23 merchant reviews, and it has been listed on the marketplace since 2011. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce Labs.
Who uses Chatter Blacklist?
Chatter Blacklist is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Where does Chatter Blacklist rank on Salesforce?
Chatter Blacklist currently sits at position #9 in the Chat And Web Conferencing category on Salesforce. That places it in the top 14% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.