Is Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce cheaper?

Chatter Blacklist is the cheaper option — it offers a free plan (free). Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce?

Blackthorn Messaging | SMS Text Messages for Salesforce has the higher average rating (4.9★ from 58 reviews) compared to Chatter Blacklist (3.1★ from 23 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce?

It depends on what you're optimizing for. Chatter Blacklist fits better if you prioritize broader integrations; Blackthorn Messaging | SMS Text Messages for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Blackthorn Messaging | SMS Text Messages for Salesforce has more onboarding documentation maturity (58 reviews vs 23), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Chatter Blacklist typically suits early-stage and growth-mode stores based on its review-base composition (23 reviews). Blackthorn Messaging | SMS Text Messages for Salesforce aligns more with early-stage and growth-mode stores (58 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Chatter Blacklist and Blackthorn Messaging | SMS Text Messages for Salesforce?

Migration support varies by app and category. Chatter Blacklist and Blackthorn Messaging | SMS Text Messages for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatter Blacklist" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Chatter Blacklist vs Blackthorn Messaging — Salesforce

Chatter Blacklist vs Blackthorn Messaging | SMS Text Messages for Salesforce

Name: Chatter Blacklist
Availability: OnlineOnly
Rating: 3.1 (23 reviews)

Side-by-side comparison · 24 data points

Chatter Blacklist

3.1·23reviews

Chatter Blacklist provides the ability to create a 'blacklist' of words, phrases, or custom expressions (eg: SSN) which are prohibited on Chatter posts & comments. Words may prevent a post, be substituted, and even recorded for audit purposes

Shopifyfree

Change

1. Listing metadata

Field-level data

	Chatter Blacklist	Blackthorn Messaging \| SMS Text Messages for Salesforce
Tagline	“Chatter Blacklist provides the ability to create a 'blacklist' of words, phrases, or custom expressions (eg: SSN) which are prohibited on Chatter posts & comments. Words may prevent a post, be substituted, and even recorded for audit purposes”242 chars	“It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place. ”250 chars
Description	1172 / 2000 chars59% used	848 / 2000 chars42% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Blackthorn.io, Inc.
Listed	March 24, 2011

At a glance

9 metrics · auto-computed

Feature comparison between Chatter Blacklist and Blackthorn Messaging | SMS Text Messages for Salesforce
Metric	Chatter Blacklist	Blackthorn Messaging \| SMS Text Messages for Salesforce
Rating	3.1 ★	★ 4.9 ★
Total reviews	23	★ 58
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Mar 2011	Aug 2012

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chatter Blacklist	Blackthorn Messaging \| SMS Text Messages for Salesforce
chatter	#2	Not ranked
blackthorn	Not ranked	#3
word	#4	Not ranked
text	Not ranked	#5
chatter unfollow rules	#6	Not ranked

9. App details

Long-form description · keyword frequency

Chatter Blacklist

Chatter Blacklist allows organizations to add a series of words, phrases, or custom expressions to a blacklist---a list of words which are disallowed by company policies or compliance rules. Such words may include swear words, racist statements, sexist remarks, "Just installed Chatter" messages, SSNs & more. Chatter Blacklist can also be used to prevent the "I just installed..." messages but adding the phrase "just installed chatter for" & checking "prevent post on breach", or using the new custom expression function, you can block patterns such as SSN, emails etc. Words or phrases added to the blacklist will be automatically checked whenever a user posts via Chatter with the offending words scrubbed from the post with the option of an admin being notified of the breach of conduct. In addition, posts with offending words can be prevented from being posted entirely. How do I get started? Using Chatter Blacklist is easy, simply navigate to the Blacklisted Words tab, add a word, phrase, or custom expression & save the record. Watch the tutorial video on the apps "About" tab once you install. Want to know more? Follow Quinton Wall on Twitter @quintonwall

Top keywords

words8×4.28%
chatter6×3.21%
blacklist4×2.14%
chatter blacklist3×1.60%
custom3×1.60%
installed3×1.60%
add2×1.07%
breach2×1.07%
custom expression2×1.07%
expression2×1.07%
installed chatter2×1.07%
messages2×1.07%

Blackthorn Messaging | SMS Text Messages for Salesforce

A Salesforce SMS App designed for sending and receiving text messages from Salesforce. Add a new channel into your support and sales operations. Ensure that text messaging is stored and remains within your CRM where it's reportable and trackable. FEATURES ✔ Manage all your text message conversations from a unified inbox ✔ Send bulk messages from List Views or Campaigns ✔ Build Automations (Flow, Process Builder, and Apex) ✔ Send SMS or MMS (image messaging) from any Object ✔ Configure multiple phone numbers ✔ Templates with merge fields ✔ Auto create inbound leads ✔ Automated conversation tool with campaigns ✔ Link tracking ✔ Link shortening ✔ SMS Forwarding ✔ Phone lookup to verify phone numbers are mobile numbers and not landlines. This saves you money by not using your message balance to text landlines. ✔ Lightning Components

Top keywords

text4×3.23%
numbers3×2.42%
phone3×2.42%
sms3×2.42%
campaigns2×1.61%
landlines2×1.61%
link2×1.61%
message2×1.61%
messages2×1.61%
messaging2×1.61%

Chatter Blacklist vs Blackthorn Messaging | SMS Text Messages for Salesforce

Chatter Blacklist

1. Listing metadata

Blackthorn Messaging | SMS Text Messages for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce cheaper?

Which has better reviews, Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce?

Should I choose Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce?

Which is faster to set up, Chatter Blacklist or Blackthorn Messaging | SMS Text Messages for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Chatter Blacklist and Blackthorn Messaging | SMS Text Messages for Salesforce?