Universal Hierarchy Viewer for Salesforce
- Category rank
- #57 in Customer Service
- Price
- Free plan
- Listing audit
- 58/100
Universal Hierarchy Viewer is a Salesforce AppExchange app by Salesforce Labs. With a rating of 5.0★ from 4 reviews, it currently ranks #57 in the Customer Service category.
Universal Hierarchy Viewer is the #57 ranked Customer Service app on Salesforce, with a 5.0 average rating from 4 reviews, free to use, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Universal Hierarchy Viewer ranks #57 of 1,161 in Customer Service on Salesforce. It holds a 5.0★ average from 4 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Only 4 reviews — the average can still move with a few new ratings
About Universal Hierarchy Viewer
How Universal Hierarchy Viewer works
Overview The Universal Hierarchy Viewer is a high-performance LWC designed to overcome standard Salesforce hierarchy limitations. Built for scale, it allows users to navigate complex relationships across any standard or custom object in a unified, interactive interface.
Key Features Universal Object Support: Works with any object using self-lookups or parent-child relationships. Interactive Drag & Drop: Effortlessly reparent records within the tree to update data in real-time. Performance at Scale: Utilizes lazy loading to support deep hierarchies and large datasets without lag. Advanced Navigation: Includes global search and breadcrumb navigation for a seamless experience. Extensible Actions: Launch Flows, Apex, or URL navigations directly from tree nodes.
Business Value Data Hygiene: Quickly identify and fix misaligned records with intuitive visual tools. Productivity: View and act on related records from a single screen to eliminate "tab fatigue." Native Security: Fully respects Salesforce CRUD, FLS, and Sharing Settings.
Key features
- Universal Object Support: Navigate hierarchies for any standard or custom object with self-lookups or parent-child relationships. Multiple objects in the same Hierarchy
- Drag-and-Drop Reparenting: Easily move records within the tree structure to update parent relationships in real-time.
